Motorcoach

MCI launches 'ReliaDrive' guarantee

Posted on June 20, 2013

Motorcoach operators who bring Motor Coach Industries (MCI) and Setra models into any of MCI’s seven service centers in the U.S. and Canada are guaranteed same-day diagnostics, accurate estimates, repairs that are done right the first time, and a six-month parts and labor warranty under a new MCI service guarantee program. If MCI should fail to meet any of these reliability standards, the next service will include a free oil change.

“We are rededicated to supplying superior, reliable service, and our new ‘ReliaDrive’ service guarantee demonstrates our commitment,” said Patrick McGuire, director, MCI service centers. “Our customers have many choices for coach repairs shops, and when they choose an MCI service center, they are assured the best factory trained technicians, original OEM parts, timely repairs, and now backed up with our ReliaDrive guarantee. We are so confident on our service, should we fail to meet these standards we will give you a free oil change worth $300.”

Under ReliaDrive, the seven MCI Service Centers in the U.S. and Canada guarantee: 

  • Same-day diagnostics: State-of-the art equipment and factory trained technicians to quickly and accurately diagnose coach issues.
  • Fixed right the first time: Highly skilled factory trained technicians will complete the work correctly.
  • Accurate estimates: Experienced staff provides accurate estimates within 10% of the quoted price.
  • Six-month parts and labor warranty: Best warranty in the industry.
View comments or post a comment on this story. (0 Comments)

More News

Michigan's ALLSTAR adds Van Hool CX45s

Each coach is powered by a Cummins engine with Allison transmission and includes a host of passenger conveniences.

Private equity firm completes acquistion of Coach USA, subsidiaries

The company operates through a number of marquee brands, including megabus.com.

Omniride to test double-decker bus on commuter route

Manufactured by Alexander Dennis Inc., the bus features 81 seats, including 53 seats on the second deck.

A-1 Limousine adding 2 MCI J4500s, 2 J3500s

All four coaches will also carry optional programmable multicolor interior lighting and Advanced Driver Assistance Systems.

Great Canadian Holiday and Coaches adds 5 MCI J4500s

With a major redesign in model year 2018, Great Canadian’s newest 56-seat coaches now feature industry-leading legroom and three-point passenger seatbelts.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation