Rail

Metrolink upgrades passenger communications

Posted on April 16, 2012

Later this month, Southern California’s Metrolink will complete the first phase of implementation of a $1.6 million upgrade to its communication system that will provide passengers with more timely train schedule information and status updates at Metrolink train stations. The new system is now installed and operational on Metrolink's San Bernardino, Orange County, Inland Empire-Orange County and 91 lines.

Prior to the upgrade, information at the station was limited to current date, time and basic delay information. The first phase of the implementation consists of new automated messages that inform passengers when the next three trains are scheduled to arrive/depart as well as more timely information, including special announcements, track changes and delay notifications.

By mid-year, the new system will allow passengers to sign up for text messages and e-mail notifications with train status updates. The system will also be integrated with Metrolink's current social media sites, displaying the same information on the agency's Facebook and Twitter pages.

The second and third phases will implement the text-to-speech feature allowing Metrolink's Operations Center staff to send audible messages to stations. The second and third phases are anticipated to occur in conjunction with the implementation of Positive Train Control (PTC) scheduled for 2013. The third phase will link the communication system upgrade to the PTC on-board global positioning system to provide the most accurate and continuously updated train arrival and departure times at the stations.

View comments or post a comment on this story. (0 Comments)

More News

NYCT seeks to buy up to 949 open-gangway subway cars

Agency is planning a base order of 504 new cars, which will be identified as the R262 class, with the option of 445 additional cars.

SEPTA ups service frequency, nixes skip-stop on rail line

The decision to eliminate skip-stop service was made based on a successful pilot program in 2018 and helps address ridership growth.

Revamped Calif. station to enhance pedestrian safety

Improvements include a pedestrian undercrossing, lengthened passenger platforms, and fencing between tracks for added safety.

MTA posts best January metrics for NYC Subway, LIRR, Metro-North

Gains come as agencies undertake historic capital renewal and expansion and report ridership gains.

Subway construction photos provide view of 'old New York'

Many of the photographs were made with an 8 x10 camera and glass plates, which were considered the height of image-making technology.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation