Rail

Amtrak fills key positions

Posted on February 20, 2013

Amtrak named Thomas J. Hall as chief, customer services, and Jay Commer as GM, state-supported services. Both will report directly to VP, operations DJ Stadtler, effective immediately.

As chief, customer services, Hall is in charge of ensuring that Amtrak provides service that meets the wants, needs and expectations of customers. He will oversee system operations functions, including the Consolidated National Operations Center, crew management services, intermodal connectivity, administration of special trains, and food and beverage services.

In addition, he is responsible for setting and maintaining standards for station and on-board service. He will be based in Wilmington, Del.

As GM, state-supported services, Commer is responsible for providing Amtrak state partners and their customers with excellent service, while meeting financial goals and other performance targets. It is a critical position that supports the corporate goals of Amtrak’s Strategic Plan.

View comments or post a comment on this story. (0 Comments)

More News

New Metra railcar RFP allows for alternative designs

Proposals will be due in August and Metra hopes to finalize a deal by the end of the year for at least 200 new cars.

Sonoma-Marin rail system carries 100,000th bicyclist

Since opening its doors in 2017, SMART passengers have included bicyclists who use their bikes to get to and from stations on a regular basis.

Alstom opens online marketplace for mobility sector

StationOne connects professionals in the railway industry and is designed as an efficient way to both promote and access the broadest possible range of products and services.

LAX breaks ground on automated people mover

Once completed in 2023, the APM will connect with L.A. Metro's light rail system.

MBTA opens $17M rail station on schedule, on budget

The Blue Hill Avenue Station marks the completion of the Fairmount Commuter Rail Line.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation