Rail

WMATA proposal would refund passengers for delayed trains, buses

Posted on January 10, 2018

WMATA officials believe the refund program, which would run for the 2018 calendar year, will cost between $2 million and $3.5 million.
Larry Levine
WMATA officials believe the refund program, which would run for the 2018 calendar year, will cost between $2 million and $3.5 million.
Larry Levine

WASHINGTON, D.C. — The Washington Metropolitan Area Transit Authority (WMATA) has proposed a new program, the “Rush-Hour Promise,” that would provide full refund credits to peak-period rail and bus riders who encounter delays of 15 minutes or more, The Washington Post reports.

The program is an expression of the confidence the agency has in its ability to meet performance targets and provide reliable rush-hour service, while adding a measure of accountability for officials, according to WMATA’s GM, Paul J. Wiedefeld.

WMATA officials believe the program, which would run for the 2018 calendar year, will cost between $2 million and $3.5 million. If approved, WMATA staff would develop terms and conditions for the program to ensure customers don’t abuse the system. For the full story, click here.

View comments or post a comment on this story. (0 Comments)

More News

Bombardier wins S.F. airport people mover ops, maintenance contract

The 10-year contract is valued at $220 million and includes an option for an additional five years.

3 spatial tools to help you maintain your wayside PTC assets

With thousands of pieces of new infrastructure, railroads are asking: How are we going to manage all these safety-critical PTC assets?

VTA partners with FTA to pilot expedited project delivery program

VTA discussing participation for BART Phase II Project, a five-mile underground subway through downtown San Jose. 

 

Final report on Wash. Amtrak derailment urges 'System Safety' plan

In all, the NTSB issued 26 new safety recommendations and reiterated three existing safety recommendations in the report.

DART renames Cotton Belt commuter rail service

The Silver Line will interface with three DART light rail lines.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation