How can transit enhance the customer experience?
Overcome these barriers when transitioning from a traditional, business-objective approach to a customer-driven strategy.
December 16, 2019
Overcome these barriers when transitioning from a traditional, business-objective approach to a customer-driven strategy.
December 16, 2019
The new vehicles are expected to more than triple Sound Transit’s current fleet size of 62 LRVs in service
June 19, 2019
Opening in 2024, the route to Federal Way will offer fast, frequent, and reliable service between South King County and Sea-Tac Airport, downtown Seattle, the University of Washington, Northgate, Lynnwood, and Bellevue.
July 20, 2020
In the coming months, the agency will continue intensive work to advance its federal grant application.
April 15, 2019
The board action reflects 18 months of robust public engagement with key stakeholders.
May 27, 2019
The agency will strike a $790 million FFGA, along with a $629 million TIFIA loan to complete the Federal Way line light rail extension.
December 18, 2019
Overall, 23 million riders hopped aboard Sound Transit trains and buses, a 2.95 systemwide increase from second quarter of last year.
August 28, 2018
The $2.9 billion project budget includes up to $1.17 billion from a Full Funding Grant Agreement executed by the FTA.
September 4, 2019
The project will serve a dense suburban corridor where the existing roadway network is constrained and travel options are limited to two congested roadways.
January 23, 2020
The 13 escalators have been a problem since the light rail station opened in 2016.
October 29, 2018
Completed implementation on all Sounder commuter rail vehicles that run between Lakewood and Everett.
January 30, 2019
Mary Cummings will work alongside Deputy CEO and Chief System Officer Kimberly Farley.
December 4, 2019
The segment’s opening will follow the 2023 opening of light rail between Downtown Seattle and Redmond’s Overlake area.
October 24, 2019
The new agreement has clearer lines of authority, cost containment, operating rules, data reporting, and other language.
May 1, 2019
Many agencies still rely on expensive proprietary software for trip planning and real-time customer information, which present such issues as lack of user-friendly interfaces and a concomitant price structure in which license renewals and software modifications generally cost in the thousands annually.
February 28, 2017
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