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The Philadelphia agency's quarterly data shows reductions in seven of the eight serious crime categories, including aggravated assaults and thefts.
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Gatekeeper's transit video systems will be factory-installed on Alstom's new Citadis streetcars, supporting SEPTA's modernization of Philadelphia's trolley network.
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Investigators cite recurring fires and systemic safety lapses, urging SEPTA to suspend its Silverliner IV fleet until root causes are resolved and long-term fixes are in place.
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With SEPTA Access in Philadelphia and LinkAssist in Tulsa, both agencies partnered with RideCo to transform outdated systems into cutting-edge, AI-powered services, earning them each a METRO Magazine Innovative Solutions Award.
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This year’s award winners helped improve efficiency by replacing outdated systems, create better mobility options for passengers, and much more.
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The agency has also released schedules reflecting the service cuts and is urging customers to review all of their travel options.
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The inquiry follows many battery fire incidents in decommissioned electric buses with lithium-ion batteries in storage.
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The authority has conducted its quarterly Customer Satisfaction Survey since 2023, requesting feedback from riders on safety, cleanliness, reliability, and other key performance indicators.
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The second quarter report shows serious crime staying at a low rate, with significant progress made on fare evasion and quality-of-ride offenses.
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PRT and SEPTA adopt FY26 budgets with deep service cuts and fare hikes unless new state funding is secured.
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