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Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.
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The 12-year loan stabilizes BART, Muni, Caltrain, and AC Transit as ridership rebounds and leaders pursue a 2026 tax measure.
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In this edition of Biz Briefs, we highlight the latest developments shaping the future of mobility — from manufacturers and technology providers to transit agencies and motorcoach service operators.
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Masabi and Passenger share a vision for the future of public transport — connected, customer-centric, and cloud-native — where every step of the journey works together seamlessly to elevate the transit experience.
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In this edition, we cover recent appointments and announcements at HDR, NCTD, STV, and more, showcasing the individuals helping to shape the future of transportation.
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A new industry guide arms transit and motorcoach fleet managers with the tools and strategies they need to safeguard operations, passengers, and personnel before disaster strikes.
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NVTC provided guidance as the region works toward long-term, sustainable funding solutions for transit.
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In his new role, Garth Weithman will help oversee COTA’s transit operations; human resources; and information, innovation, and technology.
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Sun City represents the first of many communities globally where May Mobility aims to launch its rider-only transit services to transform cities by providing accessible, safe, and reliable transportation.
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Before his departure from Hele-On, Andoh joined METRO Executive Editor Alex Roman to discuss how he has rebuilt transit agencies over the course of his career, how reinvention and innovation have been the keys to success at his stops along the way, and the idea of zero fare public transit.
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