The Income Assistance Pilot Program launched in March to extend eligibility for transit discounts to individuals who receive public income assistance.
Rev1 Ventures and COTA are working on advancing new technologies in customer experience, mobility planning, and operational excellence.
COTA provides public transit in the greater Columbus and central Ohio region, delivering more than 19 million passenger trips in 2019.
Public transit agencies emphasized the importance of equity during the COVID-19 pandemic, and now they’re taking action to have it show in their own organizations and local communities.
Vontas had its official launch at APTA Expo in Orlando, Florida, where it showcased its product suite and demonstrated products in real-time for transit agencies.
Eligible customers can apply for the discounted fares starting today at COTA’s Customer Experience Center located at 33 North High Street in downtown Columbus.
The program will add low-income customers to those who already are eligible for 50% discounted fixed-route fares through COTA’s new account-based fare management system.
Transdev is now overseeing COTA’s Mainstream Paratransit and Mainstream On-Demand services
The goal of the new system is to reduce barriers to transit access through fare affordability, increased access via retail options for purchasing and adding funds, and a seamless payment experience with the Transit app and COTA smart cards.
The two electric transit vehicles from New Flyer are COTA’s introduction of electric vehicles into the Columbus Region’s transit operations.
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