While Lamers prides itself on implementing new technology and programs to make travel better for its customers, that ideal is carried over by the work it puts into training drivers.
The family atmosphere is crucial to DATTCO’s success, according to Owner Don DeVivo, who runs the third-generation business with his two sons.
Originally ran by the Cavallo family, the company was recently purchased by Bennett Capital Partners, a transition that has provided a continued enhancement and growth for the company, according to CEO David Warren.
Corporate Secretary Kevin Lamers was on hand to accept the award at this year's ABA Marketplace in Cleveland.
Norfolk, Neb. operator relies on customer feedback, diversification to help the company stand out from the rest.
A look at METRO's Top 50 Motorcoach Fleets in pictures.
From Jan. 9 to 12, motorcoach operators, tour operators, and travel and tour industry professionals will be coming together and growing their businesses on the Marketplace floor and during the many networking opportunities.
Usually by early January, I will hopefully have taken down the last of our holiday decorations and eaten or given away the remaining sweets that have become a part of my regular diet during the month of December. Then, of course like most people, I’ll think about ways I want to improve myself for the coming year. Whether it be exercising more (walking from the parking lot to my office doesn’t count), eating less ice cream or managing my email better. The latter practice alone would help improve my efficiency at work immensely. I’m sure you probably feel the same way.
Whether it’s developing its workforce or working to make every aspect of a customer’s trip an enjoyable experience, the Portsmouth, N.H.-based operation, chosen as METRO Magazine’s inaugural Innovative Motorcoach Operator of the Year, focuses on fostering and maintaining partnerships at every level.
Based in Orlando, Fla., the operation is expanding markets and tapping tech for operational efficiencies.
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