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MetroAccess

D.C. Metro paratransit fear outcome of higher fares

The transit authority has not proposed any changes in the formula that sets their paratransit rates, but many MetroAccess riders have said they would prefer that the formula did change because they expect their fares to go even higher.

D.C. paratransit restrictions slow growth

MetroAccess has stopped seeing double-digit percentages of ridership growth after increasing fares and tightening eligibility requirements. Some say the policy changes are too restrictive and are hurting riders.

D.C. Metro to review paratransit driver training

Will implement new pilot program in early 2010, which will integrate more interactive training techniques, emphasize service enhancements such as door-to-door service, EZ-Pay, and the use of GPS and other technology.