The railroad is working with NJ TRANSIT and Long Island Rail Road on an overall service plan that minimizes the impact to all New York Penn Station customers to the greatest extent possible.
Amtrak wrapped up the extensive summertime track repair project on Thursday, with commuters finding the so-called “summer of hell” to not be so bad after all.
The campaign to promote a special website on service disruptions while making sure riders knew Amtrak is responsible for the project at the nation's busiest rail terminal cost about $300,000 more than NJ Transit says it typically spends in a full year on marketing.
COO Scot Naparstek “absolutely” expects full service to be returned by the day after Labor Day, adding that commuters should expect an on-time service of more than 90%.
In partnership with Network Rail, they will conduct an independent review of the interaction, coordination, and collaboration between the railroads’ various passenger concourses within Penn Station and provide recommendations to improve the design, functionality, communications, and coordination at this critical station.
Phil Kaplan has worked for Amtrak for 37 years, and he takes us for an unusual behind the scenes look at New York City's Penn Station Central Control room. Published on Feb 20, 2014
It's unclear how many of the cancellations stemmed from engineers exercising a contract provision that allows them to take two days to report for work when schedule changes are made.
Some NJ TRANSIT trains have been canceled this week because engineers are choosing not to work under the terms of their contract amid the summer-long repair work at Penn Station.
Crews are replacing aging equipment, such as signals and several thousand feet of track, over a two-month period, leading to the so-called "Summer of Hell."
The Moynihan Train Hall will benefit the entire North East Corridor service area, as two-thirds of all NEC rail trips currently pass through Penn Station.
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