The accomplishment, the first of its kind since 2009, was realized within 18 months of the Healey-Driscoll Administration taking office and under the leadership of MBTA GM Phillip Eng.
The milestone achievement is a significant step forward in the MBTA's ongoing efforts to maintain reliability and provide consistent Red, Orange, and Blue Line service.
Long before the effects of COVID-19, the public transit industry saw a shortage of vehicle operators and maintainers. During the Covid era, that shortage became more acute — to the extent that many systems have curtailed service due to a lack of staff.
So far in 2023, the CTA has added 304 new bus operators – more than 43% of its annual hiring goal.
Here's how you can improve your recruiting and retention efforts post-pandemic.
The American Public Transportation Association and Transit Center have released reports addressing the workforce shortage and challenges in hiring and retaining bus operators. Here are the results and how to face those challenges head-on.
How engaging staff and riders to overhaul the perception of an agency or line improves outcomes.
To address this significant demand, the rail operation is hosting hiring events and career fairs to attract new talent, with a concentration in Los Angeles, Seattle, New Orleans, New York, Washington D.C., Chicago, Oakland, Philadelphia, Miami, and Wilmington, Del.
The program builds pathways to employment, enhances diversity and inclusion efforts, and provides opportunities for upskilling as electrification of mobility continues.
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