Surveys

Customer Satisfaction Scores Rising in Toledo

The most recent survey, conducted by TransPro Consulting in late April and early May, took place on all TARTA services and targeted customers riding or waiting for TARTA services at different times of day.

Keolis Study Details Challenges, Future Public Transit Priorities

More than 90 transit executives responded to an anonymous questionnaire of more than two dozen questions that measured current challenges and priorities, and their anticipated priorities over the next five years.

Report: 50% of Americans Would Travel by High-Speed Rail Over Air

The findings, unveiled as Hitachi Rail participates in America’s annual High Speed Rail conference in Washington, D.C., underlines a growing appetite to travel by long-distance rail as opposed to flying or driving.

Changes Impacting TTC Customer Satisfaction, Safety

Last September, the TTC announced it would vastly enhance the visible presence of staff throughout the system, by hiring 130 customer service agents and 30 supervisors at key subway stations, as well as on the bus and streetcar networks.

MTI Survey Attempts to 'Put Brakes' on Transit Harassment

The MTI survey provides a rigorously-vetted research method transit operators can use to gather evidence about the extent of passenger harassment.

Denver RTD Releases Results of 2023 Study

The results of the 2023 survey, which was conducted in September, were shared this morning during a public RTD meeting.

SEPTA Releases Options for Future of Regional Rail

The options mark phase two of SEPTA's Reimagining Regional Rail.

RTA Launches Survey to Determine Route Options Connecting New Orleans East, Westbank

The survey is a step in the decision-making process, advancing the design, and additional federal funding for the BRT project. 

Moovit Reveals SoCal Locals Altered Travel Habits Due to Fuel Costs

Moovit recently surveyed 800 people across Southern California to see if and how their commutes have changed due to higher gas prices.

Latest ABA Foundation Motorcoach Census Highlights COVID-19's Pandemic Damage to the Industry

As the federal government and states begin loosening travel restrictions and health mandates, the motorcoach industry hopes better times are ahead since more than 90% of the industry runs charter services, which relies on school and family trips.

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Customer Satisfaction Scores Rising in Toledo

Keolis Study Details Challenges, Future Public Transit Priorities

Report: 50% of Americans Would Travel by High-Speed Rail Over Air

Changes Impacting TTC Customer Satisfaction, Safety

MTI Survey Attempts to 'Put Brakes' on Transit Harassment

Denver RTD Releases Results of 2023 Study

SEPTA Releases Options for Future of Regional Rail

RTA Launches Survey to Determine Route Options Connecting New Orleans East, Westbank

Moovit Reveals SoCal Locals Altered Travel Habits Due to Fuel Costs

Latest ABA Foundation Motorcoach Census Highlights COVID-19's Pandemic Damage to the Industry

Education Center

Upcoming and On-Demand Webinars

Customer Satisfaction Scores Rising in Toledo

Keolis Study Details Challenges, Future Public Transit Priorities

Report: 50% of Americans Would Travel by High-Speed Rail Over Air

Changes Impacting TTC Customer Satisfaction, Safety

MTI Survey Attempts to 'Put Brakes' on Transit Harassment

Denver RTD Releases Results of 2023 Study

SEPTA Releases Options for Future of Regional Rail

RTA Launches Survey to Determine Route Options Connecting New Orleans East, Westbank

Moovit Reveals SoCal Locals Altered Travel Habits Due to Fuel Costs

Latest ABA Foundation Motorcoach Census Highlights COVID-19's Pandemic Damage to the Industry

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