The new and safer way to pay transit fares allow Metro and 25 TAP transit agencies in L.A. County to offer easy, contactless bus and rail fare payment to riders.
The system launched as a limited public pilot on May 31 at 16 subway stations along the Lexington Avenue 456 line and on all Staten Island buses.
The services contract is also linked to two recently awarded contracts for a mobile app and its operations, as well as infrastructure upgrade.
TAP links 24 transit agencies across the Los Angeles region and the mobile app will provide travelers with a range of convenience tools to enhance their daily commute.
After loading a pass or cash value, LBT riders can simply tap the TAP card on the mobile validator, located on the left-hand side as they board any LBT bus.
Covers the repair and maintenance of Metro’s rail fare collection equipment, TAP validators for regional bus operators, and the back office systems that process the TAP smart card data for Metro’s bus and rail system and 10 regional operators.
Moving operations from the space-constrained Back Bay office to the new store allows the MBTA to efficiently serve reduced fare customers in a more comfortable atmosphere
This new expansion makes Los Angeles the largest regional smart card operation in the U.S., according to Jane Matsumoto, deputy executive officer at Metro.
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