In addition to regular cellular service, emergency 911 calls can also be made by Metro riders. In the event of an emergency, riders are reminded to first contact the train operator via the emergency intercom system located on board trains and on station platforms.
VIA expands free Wi-Fi to entire fleet, facilities
VIA's expanded 4G LTE service, provided in partnership with Verizon and Cradlepoint, is an enhancement over the previous 3G wireless service available on express routes, the Primo route, and 11 transit centers. Now the improved and expanded service is available on all bus routes and VIA properties, and it will also be available on VIAtrans paratransit vans by November 1.