The Safe Wheels Program provides a process for drivers to identify and evaluate replacement of a mobility aid device.
Will use Via's algorithm to match multiple passengers headed the same way, creating a highly affordable, convenient service.
The new contract, which begins July 1, enables city of Independence riders with disabilities who depend on paratransit services would only need to make one phone call to get transportation.
Eugene, Ore.-based agency believes all customers have the right to travel throughout the community on public transit, which is a major reason it began retrofitting buses with lifts in the early 1980s.
Rogue Valley Transportation District would no longer have to lease the facility after receiving $1 million in federal funds. Savings from ending the costly lease payments could be put into other transportation programs, such as transit options for disabled veterans.
Software system helped CDTA combine three call centers into a single platform through Zeacom's Communication Center, and connect all five of its office locations. Customer satisfaction went from 34 to 87 percent.
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