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crisis training

Whack-a-mole is a lousy crisis strategy

The response to the ongoing coronavirus outbreak seems a bit whack-a-mole. It’s hard to see the strategy through the chaos because all you’re doing is reacting.

Practice is Key for Incident Response on Rail Systems

Working in subway tunnels is difficult under any circumstances and when you have to maneuver around an electrified third rail in an environment with less lighting, the task is even more daunting. Now imagine what it is like during an emergency...

Suicides decrease on Toronto subway platforms in 2015

Although the transit system has had suicide prevention programs in place since 2011, a TTC spokesperson doesn't attribute the lower number of suicides and attempted suicides in 2015 solely to those initiatives.

ABA, Lancer to distribute crisis management video

All ABA operator members are eligible to access a free copy of Lancer’s “The First 24 Hours: How to Develop, Implement and Test a Serious Incident Response Plan.” The video was produced exclusively for Lancer’s bus and motorcoach policyholders and designed to help them build and maintain a crisis management plan.

BART officers in shooting lacked crisis training

Chief of the agency’s police department admits to state legislators the two officers involved in the July 3 fatal shooting of an intoxicated, knife-wielding transient had not received training in crisis intervention methods that would help them deal with people who are mentally ill.