The campaign can be seen in the STM’s ad spaces and features frontline workers on the job in the public transit network. The messaging delivers a clear, firm reminder that STM employees “deserve everyone’s respect, every day.”
Chicago's Metra Adopts Passenger Code of Conduct
The new Passenger Code of Conduct is in response to a law passed by the Illinois Legislature in 2023 that gives transit agencies the ability to act against riders who engage in certain conduct.