
Customers are now able to request service information at specific times of the day within 30-minute intervals.
Customers are now able to request service information at specific times of the day within 30-minute intervals.
The new "Customize Your Commute" program will allow riders to individually choose when to receive email service alerts and give them the option to sign up for a variety of other emails about specialized topics.
For the first time, bus customers can receive alerts and advisories regarding route-specific delays, detours, schedule changes and construction activity. Customers can sign up to receive information for up to four bus lines and opt to have alerts sent to their mobile device, pager or desktop email.
The MTA plans to send out a survey to its 70,000 email and text message alert subscribers in February to ask for advice on how to improve it.