PTV surveyed over 700 professionals to answer some of the most pressing questions of the industry.
The Umo mobility platform will enable transit users to manage their accounts using a simple self-service web portal, or the Umo App, and reload their accounts with fare products, passes, or stored value.
Fare collection was suspended for the entire month of August due to the "Zero Fare for Better Air" initiative.
Umo facilitates contactless fare payment with smart cards and mobile devices, including multi-ride tickets and pass products that are securely validated using QR code technology.
With Umo, CATS riders can plan multi-modal journeys, make contactless payments, receive real-time travel information, and earn rewards through fare capping.
The Income Assistance Pilot Program launched in March to extend eligibility for transit discounts to individuals who receive public income assistance.
This new capability enables in-app transactions using Google Pay and Apple Pay.
The new system is expected to launch in mid-2023, alongside Milwaukee County’s first Bus Rapid Transit (BRT) service.
The new system will allow customers to see their transactions process in near real time, instead of the previous 72-hour wait to see new balances.
The agency’s regular 1-Day, 7-Day, and 30-Day passes have been discounted 50% since January 2022 in the agency’s efforts to help its riders, many of whom are essential workers and disproportionately impacted by COVID-19 related economic losses.
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