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online rider alerts

Pilot of new information service to provide live notifications of severe delays directly to customers' mobiles or computers to alert them more quickly. First time that Twitter has partnered with a transport authority to provide live travel information to customers using this innovative approach.

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Bugs in Minn. Metro’s rail alert system irk riders

Riders say the electronic alerts for the Northstar Commuter line are often uninformative and arrive too late to be useful. A spokesman for Metro Transit says the system is still in beta testing and was rolled out before it was truly ready when delays on the line became frequent.

Miami launches online rider alert system

Customers also can set up the new rider alert system to notify them on the operational status of Metrorail or Metromover station elevators and escalators. System also lets paratransit customers sign up to receive STS updates.

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