Pilot of new information service to provide live notifications of severe delays directly to customers' mobiles or computers to alert them more quickly. First time that Twitter has partnered with a transport authority to provide live travel information to customers using this innovative approach.
Bugs in Minn. Metro’s rail alert system irk riders
Riders say the electronic alerts for the Northstar Commuter line are often uninformative and arrive too late to be useful. A spokesman for Metro Transit says the system is still in beta testing and was rolled out before it was truly ready when delays on the line became frequent.