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How and How Not To Contract For Better Transit Service

After enjoying a long period of ridership growth and expansions of rail and bus networks, American transit has found itself in a mess. Transit ridership fell in all but two cities in 2016, local budgets are stagnant, and riders are demanding higher quality services. While there are some domestic examples of how agencies are innovating, agencies must begin looking beyond the border.

Toledo agency exploring private contracting

TARPS is exploring the idea of using private vehicles on weekend afternoons and evenings so it can focus resources at busier times of the week where it now is shorthanded

MARTA delays vote on privatizing paratransit services

Members of the union that represent MARTA’s paratransit drivers have protested the transit agency’s move to accept proposals from private providers, saying outsourcing could cost 300 jobs and result in poor quality of service for patrons