Connectpoint's suite of solar-powered, ePaper digital signage products broadcast real-time arrivals, alert messaging, and customized campaigns.
Implementation of the TrueTime system began on buses in 2013. The entire fleet of more than 700 buses was online by early 2015.
The facility has reconfigured its seating arrangements, installed new signage, a queuing system, integrated digital media and an On the Go Travel Station kiosk.
Transit systems move millions of people each day, getting us to where we need to go, influencing our moods, and shaping our collective stories. But, faced with fluctuating ridership, uncertain budgets, and the sky-high expectations of a digital savvy customer — open app, get car — how can centuries-old transit systems keep up?
Travelers can now create personalized alerts on their mobile phone to be warned in real-time when a bus is arriving at their stop.
Agency is deploying the TransLoc Rider app for riders using the Metro bus system to receive real-time service alerts, advanced trip planning tools, and more features.
Countdown clocks take the guesswork out of waiting for a train, offering a reduction in stress levels for harried New Yorkers.
The agency backed away from its decision because it gave the perception that it was "stepping back from providing the full-range of information" it currently provides to customers, which was not the intention.
The new tracking technology is available to the public for beta testing and feedback now as the Nashville MTA makes final tweaks to the system before the full launch of the new system in late January.
Award winning highlights include a redesigned website complete with a user-friendly trip planner, up-to-date detour information, and an interactive experience with social media.
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