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refunds

SEPTA ends late train fare refund program

According to a SEPTA official, the exemptions made the program more nuisance than a benefit, with SEPTA receiving hundreds of claims a month, of which half were rejected.

MBTA refund plan includes free fares, discounted passes

Commuters who paid for passes this winter and either got no service or disruptive services during snowstorms had said they should be fully compensated, but Secretary of Transportation Stephanie Pollack said full reimbursement would have been too expensive.

Minn. Metro offering commuter rail refunds for delays

Officials said throughout January, commuters who register for the Northstar Service Guarantee program will get their fare refunded if any regularly-scheduled weekday trip arrives to the Big Lake or Target Field stations at least 11 minutes late.

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