The researchers found an increase in bus systems’ per capita operating expenditures is associated with a decrease in employee turnover. In turn, businesses save money by not having to train new workers or rebuild institutional knowledge within the firm.
London bus drivers to stop taking cash fares
Ninety-nine percent of riders use Oyster fare cards, pre-paid tickets, contactless payment cards or concession tickets instead of currency. Cash payments cost £24 million a year and removing the option would create “significant” savings, transportation officials say.