People do not just want social distancing on trains and hand sanitizers. They want control — and they want it every step of the way.
The initiative also includes the recent deployment of Mercury, a new communications platform that enables location-specific, targeted content to be sent to screens outside and in stations.
Will also be looking at developing a wayfinding technology pilot that will help customers better navigate the system using data sent directly to a phone or tablet.
Each station will feature a newly designed passenger waiting shelter, an integrated wayfinding kiosk, and/or digital totem.
The contractor has provided Transit Store Operations and Bus Stop Maintenance services for the past 30 years.
Work will include improvements to the signaling, tracks, and the overhead wires that deliver electricity to trains.
The signs will be developed and finalized as part of a Mental Health Awareness Symposium to be hosted by Metra in September to coincide with National Suicide Awareness Month.
A new engagement, this will see FCV work with Sound Transit to transform the way they serve their riders' needs online and across channels.
The countdown clocks were developed in part to address concerns about the overall accessibility of MTA’s Bus Time system, which sends wait-time information to riders via text message, a QR code scan, or over a web site.
The three-tiered project will include redesigning the information for more than 2,000 stops throughout the Greater RIchmond Transit Company's service area.
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