Technology

INIT mobility app assists visual, hearing, and mobility impaired riders

Posted on January 28, 2020

INIT's new ASSISTIVEtravel app aids impaired riders at all stages of their bus trip. iStock/Rich Legg

INIT Innovations in Transportation Inc., provider of ITS solutions for public transit, launched an app offering personalized ride-hailing assistance and journey guidance for riders with visual, hearing, and mobility impairments. The ASSISTIVEtravel app aids impaired riders at all stages of their bus trip.

Before arriving at the bus stop, the rider launches the app to view a list and map of all the bus stops closest to them. The rider is also able to see closest stops with exact distances through the virtual reality function. The map, as well as the augmented reality features, can be automatically disabled for those with visual impairments allowing them to have a simplified layout of the app for easier text-to-speech navigation.

When the rider selects their stop, a view of all bus departures for that stop is displayed. The rider can then select the desired bus and trigger the travel companion request which sends a notification to the driver indicating the level of assistance the rider requires.

The driver receives the rider’s request via his on-board mobile data terminal one stop before the user is to board. In addition, other information like the rider’s ability level is displayed. The driver has the option to notify a wheelchair rider about the availability of wheelchair space on-board the bus, and subsequently, prepare to assist them.

At the bus stop, the app boarding request triggers an on-demand external audio announcement of the service number for the visually impaired. For hearing impaired riders, the system transmits the internal announcements directly to a rider’s t-loop enabled hearing aids. This is very helpful for riders that use the T-loop feature, a magnetic, wireless signal available in most modern hearing devices. Once the rider is on-board, an internal audio announcement will always be broadcasted when approaching the next bus stop so they can prepare to alight. Throughout their journey, users receive trip status notifications from the app.

One of the key elements of the ASSISTIVEtravel app is that it is a stand-alone system. It communicates with the agency’s CAD/AVL System using an open interface. This enables an easy and transparent integration to any CAD/AVL system.

ASSISTIVEtravel was awarded by UITP with the Asia-Pacific Special Recognition Award and the UITP Innovation Award for the Mobility Assistance for the Visually Impaired and Selected Users project, a partnership between INIT and Land Transport Authority of Singapore where the app has been implemented with astounding results.


View comments or post a comment on this story. (0 Comments)

More News

Milwaukee to install smart kiosks along streetcar route

The smart kiosks will be dual sided, featuring 55-inch touch screens providing curated local content in multiple languages.

MBTA equips high-ridership bus stops with real-time info tech

The solar-powered electronic ink (E Ink) signs, located at 18 bus stops in several Boston neighborhoods, provides stop-specific info.

Bytemark, AMP to supply fare payment system for Toronto's Metrolinx

The EMV Level 3-certified solution will accept both contact and contactless payments.

Moovit adds augmented reality to app to boost accessibility of transit

Developed based on user feedback, the app will display digital directions on top of real-world images and help point the way for users to easily get to their destination.

Shell makes investment in Masabi

Will help support the global expansion of Masabi’s Justride platform.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation