U.S. commuters wait approximately 40 mins. a day for public transit

Posted on December 11, 2014

People in major U.S. cities wait approximately 40 minutes per day for public transit, costing them 150 hours per year, according to a new report by leading public transit app Moovit. This accounts for 31% of their commute time. Los Angeles topped the list with the worst waiting time in the world, with Boston taking third place.

The Waiting is the Hardest Part

These long waits are a major factor in causing dissatisfaction with public transit. In the five major cities surveyed in the U.S., 31% of the people surveyed are dissatisfied with public transportation. The primary frustration across all U.S. cities surveyed is a lack of information — not knowing when or if the bus or train is going to arrive. This was considered more important than actual wait times, safety, overcrowding, and unfamiliar routes. This frustration can be significantly reduced by providing people with better transit data.

RELATED: Crowdsourced transit app Moovit hits 1 million users.

 “Based on these findings, it is clear that people would use public transit more often if they knew when their next train or bus is coming,” says Nir Erez, CEO and co-founder of Moovit. “Technology can solve this challenge. Real-time location and estimated arrival of  people’s buses and/or trains is now being made available. With more than 400 global cities and 10 million downloads under our belt, Moovit is doing its part to get the word out. We are rapidly expanding to cities across the globe.”

Results across the four major U.S. cities were relatively consistent in terms of level of dissatisfaction and wait times, but there were significant differences in terms of time spent on public transit:

New York City: Respondents spend an average of 149 minutes on public transport each day, 38 minutes (26 percent) idly waiting for the bus or train to arrive, with a 40% dissatisfaction rate

Los Angeles: 131 minutes per day on public transport, 41 minutes (31%) waiting, 43 percent dissatisfaction

Boston: 116 minutes per day on public transport, 39 minutes  (34%) waiting, 38% dissatisfaction

San Francisco: 104 minutes per day on public transport, 36 minutes (35%) waiting, 35% dissatisfaction

Chicago: 115 minutes per day on public transport, 31 minutes (27%) waiting, 19 percent dissatisfaction

Time Spent on Public Transit U.S. vs. Global

In the U.S., people spend an average of 105 minutes per day on public transit. New York City topped the list in terms of longest commute time in the world at 149 minutes. Globally, Sao Paulo and Toronto came in next with 138-minute average commutes. Los Angeles and Rio de Janeiro topped the list in terms of longest wait times at 41 minutes, followed by Boston at 39 minutes. Commuters in Barcelona and Milan spend the shortest amount of time on public transit at 63 and 74 minutes per day, as well as waiting for trains and busses with wait times of 18 and 19 minutes respectively.

View comments or post a comment on this story. (0 Comments)

More News

Chicago RTA awards $7M to projects serving seniors, people with disabilities

The funds are dedicated to removing barriers to transportation service and expanding available transportation mobility options.

Q'Straint webinar to discuss rearward-facing securement

This presentation will explore developing ridership trends facing transit providers, offer an overview of the current research on rearward facing securement, and examine how emerging technologies are addressing the previous shortcomings of primitive rearward securement applications.

Senior housing provider partners with Lyft for pilot program

The partnership will allow Brookdale residents to book a Lyft ride on-demand or schedule in advance through a concierge in their community.

New Houston Metro pilot increases access for paratransit riders

Set to launch in January, the program will allow those riders that use MetroLift paratransit buses to ride those buses to a transit center and then transfer to a regular fixed-route bus

Mobility Networks launches North American operations

Officially launched and unveiled a range of pioneering access products to the U.S. market at BusCon Expo, which was held Sept. 19 to 21 at the Indiana Convention Center in Indianapolis. Company also opened two offices in New York and Toronto.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close