METRO Magazine Logo
MenuMENU
SearchSEARCH

Xerox launches CAD/AVL system to improve quality of service to riders

The Transit Matrix Solution consolidates and simplifies vehicle operations allowing for more integration, expandability and connectivity with matrixed communications on the bus and across the system.

May 16, 2016
Xerox launches CAD/AVL system to improve quality of service to riders

Xerox

2 min to read


Xerox

Making public transportation more efficient and attractive to current and future riders are daily operational challenges for many cities. To help transportation agencies tackle these challenges in real-time, Xerox today announced its Transit Matrix Solution, a computer-aided dispatch and automatic vehicle location (CAD/AVL) system. The solution provides current information, such as vehicle location, messaging and camera feeds, to help the agency make timely, informed decisions and ultimately improve the quality of service to riders.

The Transit Matrix Solution consolidates and simplifies vehicle operations allowing for more integration, expandability and connectivity with matrixed communications on the bus and across the system. The integrated on-board Vehicle Processor is a durable, high-performance open platform designed specifically for the public transit industry. The use of industry standard modules allows for technological change — future-proofing the platform.

The companion Vehicle Console features a single-view 10.4-inch touchscreen that supports multiple windows, providing route and performance information, as well as security and backup cameras, turn-by-turn maps and fare box information.

Ad Loading...

Dispatchers, supervisors and maintenance workers have instant access to this data to evaluate key performance indicators, ensure equipment is operating as intended, and buses are meeting published service schedules.

“Transit Matrix equips agencies with the flexibility and connectivity needed to effectively manage fleets in challenging environments and situations,” said Mark Talbot, group president of Local Government – Americas, Xerox. “This solution is unique in that it connects the entire agency with accurate, real-time data, empowering them to make fast and reliable decisions.”

The Transit Matrix Solution is available now in North America for implementation in fall 2016 and is on display at the 2016 APTA Bus & Paratransit Conference in Charlotte, N.C. (booth #502).

Xerox is a provider of transportation technology services worldwide, including tolling, parking, mass transit and photo enforcement services, supporting governments in more than 30 countries.

More Bus

Busby Alex RomanSeptember 11, 2026

New York MTA Plans Largest Bus Fleet Upgrade in More Than a Decade

The agency is seeking manufacturers for 650 new CNG buses to replace aging vehicles, improve reliability, and advance its broader fleet modernization strategy.

Read More →
How BAE Systems Electrifies Transit Fleets
Zero Emissionsby Alex RomanSeptember 10, 2026

Building a Flexible Path to Transit Electrification

John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.

Read More →
Bus Tech Talk: Transit Tech Training...What's Changed?
Busby Alex RomanSeptember 4, 2026

Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve

LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.

Read More →
Ad Loading...
RIPTA, APTA, and federal officials at the launch of the agency's new Frontrunner vehicles
Technologyby Alex RomanSeptember 4, 2026

Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More

In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.

Read More →
Holly Arnold
Managementby Alex RomanSeptember 2, 2026

People Movement: Holly Arnold Joins Transdev and More

In this edition, we also cover recent appointments and announcements at Pace, CamTran, MCI, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
A man in a blue suit stands at a clear podium.
Busby Elora HaynesAugust 26, 2026

The High Cost of Transit Buses: Industry Leaders Look to Procurement Reform

Transit leaders and policymakers examine how standardized bus designs, streamlined procurement, and predictable funding could help agencies stretch budgets and deliver better service.

Read More →
Ad Loading...
Ray Melleady and industry leaders on Capitol Hill
Managementby Alex RomanAugust 24, 2026

The Business Voice Behind Public Transportation

As chair of APTA’s Business Members Board of Governors, Ray Melleady explains how more than 850 business members are partnering with transit agencies to advance funding, innovation, and industry-wide collaboration.

Read More →
METROspectives: The Overlooked Issues Holding Bus Operators Back
Managementby Alex RomanAugust 21, 2026

From Surviving to Thriving: Building Stronger Transportation Organizations

Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.

Read More →
Finding the Right Balance: Optimizing Transit Maintenance
ManagementAugust 14, 2026

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability

The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.

Read More →
Ad Loading...
AI Powers Bus Lane Enforcement
Technologyby Alex RomanAugust 12, 2026

LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement

The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.

Read More →