METRO Magazine Logo
MenuMENU
SearchSEARCH

A year in, Seattle's low income fare program a success

More than 3.7 million trips were taken with ORCA LIFT cards on Metro buses and Sound Transit Link light rail during the program's first year, with more than 25,000 residents signing up for the program.

March 9, 2016
A year in, Seattle's low income fare program a success

 

2 min to read


After its first year, Seattle officials say its ORCA LIFT program, which provides reduced fares for low-income riders, is connecting more people to job and educational opportunities.

The program, which was launched by King County Executive Dow Constantine, has gained attention in other metropolitan regions, such as Boston and Charlotte, N.C., as an example of how regional governments can increase access to opportunity.

Ad Loading...

"The success of ORCA LIFT shows the rest of the country how transit can be part of the solution to our nation's growing income inequality," said Constantine. "By helping more people get to that higher-paying job or college class, we are helping passengers climb the ladder of success."

The number of qualified riders who use ORCA LIFT cards has increased each month since the program started a year ago. A recent survey found that 42% of riders have taken the bus and light rail more frequently since they received their ORCA LIFT card.

More than 3.7 million trips were taken with ORCA LIFT cards on King County Metro buses and Sound Transit Link light rail during the program's first year. More than 25,000 King County residents have signed up for the program so far. Both transit agencies are now increasing access.

Constantine, who is also chair of the Sound Transit Board of Directors, recently announced that the cards can now be used on all Sound Transit ST Express buses and Sounder trains, covering King, Snohomish and Pierce counties.

Metro Transit recently started a new program, LIFT Kids, that waives the $5 purchase fee for an ORCA card for the children of LIFT participants.

Ad Loading...

An innovative approach to delivering service

ORCA LIFT has been profiled by national news organizations in part because of its innovative approach to connecting riders with the new card. Metro is tapping into the network of community partners that Public Health — Seattle & King County created to help nearly 200,000 residents sign up for health care during the initial enrollment period for the Affordable Care Act.

Riders can get ORCA LIFT cards at more than 40 locations across King County, including community colleges, food banks, human service providers, nonprofit organizations and health clinics. King County's one-stop approach to connecting people with services that help them succeed decreases the amount of time they waste traveling to multiple locations.

ORCA LIFT complements other programs offered by Metro and Sound Transit, such as the Regional Reduced Fare Permit for the elderly and disabled, the Seattle-King County human service ticket program for the homeless and reduced fares for youth ages six to 18.

More Management

A tan, blue, and green graphic with text reading "Record Ridership: World Cup 2026."
Managementby Elora HaynesJune 18, 2026

FIFA World Cup Matches Are Driving Record Transit Ridership Nationwide

See how World Cup matches are generating record transit demand across North America, with ridership surpassing Super Bowls, concerts, and Olympic-era events.

Read More →
Zero-emissions bus with FLEETWATCH technology
ManagementJune 17, 2026

The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets

In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.

Read More →
Six-Year Plan Boosts Virginia Transit, Rail Investments
Managementby StaffJune 17, 2026

Virginia's $28.5B Transportation Plan Targets Transit and Rail

Approved by the Commonwealth Transportation Board, the program supports ongoing infrastructure projects while providing new investments in transit, state of good repair and transportation alternatives.

Read More →
Ad Loading...
A color graphic with LIT's logo and text reading "Now Accepting 2027 Host City Proposals."
Managementby Staff and News ReportsJune 17, 2026

Latinos In Transit Seeks Host Organization for 2027 Leadership Summit

The selected host organization will showcase its transit system, projects, and community while welcoming hundreds of industry leaders and emerging professionals during Hispanic Heritage Month.

Read More →
Group announcing BUSES Act
Motorcoachby StaffJune 16, 2026

Bipartisan BUSES Act Seeks Changes to New York City's Bus Idling Enforcement Program

Backed by motorcoach operators, the legislation seeks to balance emissions goals with passenger safety by allowing limited idling for inspections, accessibility needs and extreme weather conditions.

Read More →
Security and Safetyby StaffJune 16, 2026

DOT: Brightline Corridor Incidents Fall 30% Following Federal Safety Upgrades

Safety improvements funded through a $25 million federal investment are credited with reducing trespassing and train-vehicle collisions along the Brightline Florida corridor.

Read More →
Ad Loading...
An LA Metro D Line train in Union Station
Managementby StaffJune 16, 2026

D Line Expansion Fuels Growth Across LA Metro's Rail System

Weekend rail ridership was especially strong, soaring 18% as riders embraced expanded access to jobs, entertainment, dining, and cultural destinations, said the agency. Total system ridership for May, including bus and rail, was 26,966,657.

Read More →
Manhattan Congestion Relief Zone Sees Traffic Reduction
Managementby StaffJune 15, 2026

Q4 Travel Data Reveals Drop in Vehicle Traffic to Manhattan Congestion Zone

NYMTC’s quarterly Travel Patterns Report provides a snapshot of travel activity throughout New York City, Long Island, the Lower Hudson Valley, and northern New Jersey using data collected from the agencies operating the region’s bridges, tunnels, and public transit systems.

Read More →
A user demonstrating Metrolink's contactless fare payment pilot.
Technologyby StaffJune 12, 2026

Southern California's Metrolink Debuts Contactless Fare Payment Pilot

Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.

Read More →
Ad Loading...
A BART train on the tracks.
Managementby StaffJune 12, 2026

California's BART Approves FY27 Budget While Maintaining Service Levels

The budget covers July 1, 2026, through June 30, 2027, a period when pandemic emergency funds run out, the District faces a structural deficit of $375 million, and a regional transit funding measure may appear on the November ballot.

Read More →