Management & Operations

MBTA extends contract with Masabi for mobile rail ticketing

Posted on June 20, 2016

Masabi
Masabi

Boston’s Massachusetts Bay Transportation Authority (MBTA) and Masabi agreed to a contract for Masabi to continue delivering mobile ticketing services across all MBTA Commuter Rail and Commuter Boat routes.

The agreement will enhance the MBTA’s existing mobile-ticketing system, which is widely recognized as one of the transit industry’s most successful mobile-ticketing programs.

“Working closely with our mTicket partners, the MBTA is stepping up its efforts to leverage cutting-edge technology to improve our customers’ experience,” said MBTA Chief Administrator Brian Shortsleeve. “This innovative app makes the fare collection process easier and more efficient for both Commuter Rail riders and the MBTA.”

MBTA and Masabi launched the first full smartphone commuter rail ticketing system in the U.S. in fall 2012, with more than one-third of tickets on the MBTA’s Commuter Rail now purchased on smartphones.

Improvements that MBTA commuters can expect to see when the updated ticketing-system deploys later this year include:

  • Mobile wallets such as MasterPass and ApplePay that will streamline the purchase process.
  • Favorite and recent trips saved on the home screen.
  • Improved look and feel and purchase flow.
  • Electronic validation of tickets for enhanced security.

Masabi was chosen after a competitive selection process that included many bidders. The contract will see the MBTA’s costs cut in-half from the initial pilot program, representing a cost savings of hundreds of thousands of dollars that can be reinvested in MBTA operations.

View comments or post a comment on this story. (0 Comments)

More News

Paris cuts free public transit during severe pollution

While making all public transport free for the day does help in reducing pollution from gas emissions, the union estimates that the loss of profit adds up to approximately $4.2 million per day for the region.

Luminator introduces Standalone Rear View Camera for mass transit

The standalone camera can be used on buses which already have new rear signs installed or vehicles which do not need a rear sign such as compact shuttle buses, vans, and trolleys.

Traffic engineering expert, Veeregowda, joins HNTB

Recognized thought leader helps solve infrastructure issues and advances transportation engineering, planning and safety initiatives in New York City.

WSP | Parsons Brinckerhoff rebranding as WSP

Company will assume the WSP name effective May 2017.

Policy expert named MV Transportation interim CEO

John Rogers succeeds Brian Kibby, CEO since January 2015.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close