Management & Operations

Minn. Metro Transit honored as 2016 'System of the Year'

Posted on August 15, 2016

Metro Transit
Metro Transit
Minneapolis' Metro Transit is celebrating a top national award that recognizes its record ridership and success in a range of areas, including safety, operations, maintenance and community relations.

The agency has received the American Public Transportation Association's (APTA) 2016 Outstanding Public Transportation System Achievement Award. The prestigious annual award, also known as System of the Year, reflects accomplishments made between 2013 and 2015.

Those accomplishments include growing ridership, expanding access, advances in sustainability and overall success in system safety. Metro Transit was selected among agencies from across North America that provide more than 20 million annual passenger trips.

After opening the METRO Green Line in 2014, Metro Transit saw its highest ridership in 30 years. More than 85.8 million rides were taken in 2015. In addition to record ridership, Metro Transit was recognized for successes in system safety, reliability, community relations, workforce development, sustainability and financial management, among other areas.

Growth in the Metro Transit Police Department, enhanced operator training and highly visible safety campaigns have improved system safety. Carefully-managed maintenance programs have doubled vehicle reliability over the last decade. And $16 million in savings have been realized through the expanded use of hybrid-electric buses, solar energy and other sustainability efforts. New transit information tools, fare programs for students and expanded bus service have also made transit more accessible.

Metro Transit
Metro Transit

In 2015, Metro Transit began working with local groups to shape ongoing bus stop improvements, launched a groundbreaking program that provides job-seekers a path to full-time Mechanic Technician roles and formed an outreach team to ensure residents were both heard from and involved in the decision-making process.

“Metro Transit’s success is a reflection of the talent and dedication shown by each of our 3,200 employees who work together to provide the essential services our region depends on, as well as the enduring relationships we’ve built with our customers and partners,” General Manager Brian Lamb said. “Being named APTA’s System of the Year is a humbling and high honor, and one that can be celebrated by all who helped bring us to this point.”

Local elected, business and community leaders were on-hand Wednesday, Aug. 10, at the Union Depot in St. Paul to join Metro Transit and Metropolitan Council leadership and staff as the award was announced. The award will be presented at APTA’s Annual Meeting in Los Angeles in September.

Metro Transit also unveiled a new decal noting the award, which will be added to all of its buses and trains. The agency also announced a customer and staff appreciation event that will be held on Saturday, Sept. 24, at the Target Field Station amphitheater.

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