Cubic, Chicago Transit Authority’s Ventra mobile app hits 2M downloads
The Ventra app, developed and launched by Cubic, CTA, and its transit partners in November 2015, is a free, first-of-its kind, truly regional transit application in the U.S. that allows customers to plan, manage, and pay for their journeys across three transit systems from their mobile devices

The app offers riders a wide range of functionality, including the ability to add transit value, set up auto-load features, check balance, see transit purchase, and travel history, as well as benefit from real-time notifications.

The app offers riders a wide range of functionality, including the ability to add transit value, set up auto-load features, check balance, see transit purchase, and travel history, as well as benefit from real-time notifications.
Cubic Transportation Systems (CTS), a business unit of Cubic Corp., announced the Ventra mobile app, launched in cooperation with the Chicago Transit Authority (CTA) as well as the suburban bus operator Pace and the commuter rail system Metra, reached a milestone with a download of more than two million and was used to purchase nearly $250 million in fares.
The Ventra app, developed and launched by Cubic, CTA, and its transit partners in November 2015, is a free, first-of-its kind, truly regional transit application in the U.S. that allows customers to plan, manage, and pay for their journeys across three transit systems from their mobile devices. The app offers riders a wide range of functionality, including the ability to add transit value, set up auto-load features, check balance, see transit purchase, and travel history, as well as benefit from real-time notifications. The Ventra app reached one million downloads in October 2016.
“The fact that the Ventra app has been downloaded more than two million times in less than two years demonstrates why CTA is leveraging technology to improve the transit experience for our customers,” said Dorval R. Carter Jr., president of CTA. “By making transit easier to pay for and more convenient to use, we help encourage people to take advantage of great public transit in the Chicago area.”
“At the time of the launch, the Ventra app was the first transit app in the U.S. allowing customers to pay for rides on multiple transit systems. With that, we hoped it would not only become a useful and convenient tool for commuters but also help people better engage with city transit overall,” said Matt Cole, president of Cubic Transportation Systems. “Today’s milestone shows there’s a growing appetite for integrated, ‘one-stop-shop’ transportation solutions that put customers at the heart of public transit services.”
The app followed the implementation of the Ventra fare payment system, which Cubic and CTA developed and launched in 2013, in what was Cubic’s first large-scale deployment of the NextAccount technology. Ventra supports both account-based processing through an agency-issued smart card, as well as open payment, which enables customers to “pay as you go” with bank cards they already have or through mobile payment platforms including Apple Pay, Android Pay, or Samsung Pay. Ventra also gives customers the ability to fund and manage their account online through a dedicated Ventra website, where they can take advantage of discounted fare products.
More Management

Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →