Motorcoach

Study: Travelers’ use of personal electronic devices rising sharply

Posted on July 22, 2014

A new study by DePaul University’s Chaddick Institute for Metropolitan Development reveals the use of personal electronic devices on city-to-city trips continues to rise sharply, particularly on low-cost express bus services like megabus.com.

“As opposed to airline customers who cannot surf the Internet, email, text or place phone calls during takeoff or landing, which can consume more than 40 minutes of flight time, customers traveling by an express bus service like megabus.com are able to use their devices from the moment the bus arrives to the time they depart at their destination,” said Joseph Schwieterman, director of the Chaddick Institute and co-author of the study. “Travelers want to stay in control and that means staying digitally connected when and where they want.”

The study — the fifth in an annual series— collected data from 7,034 passengers on 106 bus, train and plane departures during February to June 2014 and made comparisons with a similar sample from 2013. The study found that the use of personal devices among passengers remains on an upward trajectory, noting the following:

“Staying connected with friends, family and co-workers while on the bus has been a priority for megabus.com since we began service in 2006,” said Mike Alvich, megabus.com’s VP, marketing and public relations. “We understand the importance for customers of staying connected while traveling and continue to invest our efforts into improving connectivity.”

“In the past year, megabus.com has nearly doubled the amount of customers using Wi-Fi onboard,” added Alvich. “Data shows that customers surf an average of 90 minutes per trip, using 15 MB per device use despite often traveling through remote areas away from cell towers, which reduces potential bandwidth. Power outlets at every seat are another convenient way for customers to stay connected on the road.”

The DePaul University study, entitled “The Personal Tech Tidal Wave: The Rising Use of Electronic Devices on Intercity Buses, Planes, & Trains: 2014 Update (July 2, 2014),” can be viewed here

“As travelers feel an ever-rising need to stay connected, technology advances appear poised to continue to transform the way Americans move from place to place,” noted Schwieterman. “The rising use of personal technology will continue to change the way we travel.”

View comments or post a comment on this story. (0 Comments)

More News

MCI delivers J4500 to Ill. operator

Tri-State Travel’s new coaches include the optional Bendix collision mitigation system, 360-degree cameras and mirrors with lane departure signals, and seating by Amaya with three point-passenger seatbelts.

Prevost delivers X3-45, names new director, pre-owned coach sales

Capitol Tours recently marked 30 years of partnering with Prevost, by adding a brand new X3-45 motorcoach, bringing their total number of Prevost coaches to eight.

ABC Companies restructuring, investing in expansion for long-term growth

The enterprise‐wide strategy includes plans to enhance and expand operations to effectively impact all major business areas, as well as the restructure of key management teams.

Man who beheaded fellow Greyhound passenger granted full release

Will Baker, formerly known as Vince Li, a diagnosed schizophrenic, was found not criminally responsible for the 2008 incident in Manitoba, due to mental illness, but was subject to being monitored. 

Wynne takes delivery of 4 Van Hool CX45s

Company offers services ranging from airport transfer, executive transportation, worldwide events, and meeting planning to motorcoach charters throughout the U.S.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close