Motorcoach

Study: Travelers’ use of personal electronic devices rising sharply

Posted on July 22, 2014

A new study by DePaul University’s Chaddick Institute for Metropolitan Development reveals the use of personal electronic devices on city-to-city trips continues to rise sharply, particularly on low-cost express bus services like megabus.com.

“As opposed to airline customers who cannot surf the Internet, email, text or place phone calls during takeoff or landing, which can consume more than 40 minutes of flight time, customers traveling by an express bus service like megabus.com are able to use their devices from the moment the bus arrives to the time they depart at their destination,” said Joseph Schwieterman, director of the Chaddick Institute and co-author of the study. “Travelers want to stay in control and that means staying digitally connected when and where they want.”

The study — the fifth in an annual series— collected data from 7,034 passengers on 106 bus, train and plane departures during February to June 2014 and made comparisons with a similar sample from 2013. The study found that the use of personal devices among passengers remains on an upward trajectory, noting the following:

“Staying connected with friends, family and co-workers while on the bus has been a priority for megabus.com since we began service in 2006,” said Mike Alvich, megabus.com’s VP, marketing and public relations. “We understand the importance for customers of staying connected while traveling and continue to invest our efforts into improving connectivity.”

“In the past year, megabus.com has nearly doubled the amount of customers using Wi-Fi onboard,” added Alvich. “Data shows that customers surf an average of 90 minutes per trip, using 15 MB per device use despite often traveling through remote areas away from cell towers, which reduces potential bandwidth. Power outlets at every seat are another convenient way for customers to stay connected on the road.”

The DePaul University study, entitled “The Personal Tech Tidal Wave: The Rising Use of Electronic Devices on Intercity Buses, Planes, & Trains: 2014 Update (July 2, 2014),” can be viewed here

“As travelers feel an ever-rising need to stay connected, technology advances appear poised to continue to transform the way Americans move from place to place,” noted Schwieterman. “The rising use of personal technology will continue to change the way we travel.”

View comments or post a comment on this story. (0 Comments)

More News

MCI delivers 5 J4500s to Miami's Travel By Bus!

The 2015 J4500 also comes with a variety of model improvements, including an independent ZF front suspension for tighter turning and an improved ride; and Bendix brakes that offer car-like control.

ABC delivers 17 Van Hools to Texas, New Orleans

Euless, Texas' Roadrunner Companies added eight TX45s, while New Orleans' Hotard Coaches added nine TX45s.

CH Bus delivers Temsa TS35 to Ky.

R&R‘s new coach is seated to 38 passengers and is utilized for a variety of groups such as corporate events, weddings and tours.

MTR Western deploys Lytx DriveCam safety program across entire fleet

The Lytx DriveCam Program helps prevent collisions, reduce injuries and save lives by combining video with predictive analytics, real-time driver feedback and coaching, empowering fleets to identify and correct driving behaviors that could lead to collisions.

IMG names STARR Bus Charter & Tours Operator of the Year

Each year, IMG shareholders recognize one of their own for this honor, based on a criterion of operational excellence, safety performance, best practices, community and motorcoach industry involvement, and engagement within the International Motorcoach Group.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close