Each of First Class Charter’s new coaches feature tasteful interiors with such amenities as reclining seats, in-motion satellite television, 110-volt outlets, and backup cameras.
First Class started in 2007 when Owner Bill Adams partnered with his wife, Jimmie Ann, and leased a pre-owned coach and began charters for local banks offering tour and travel adventures for its clients
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First Class started in 2007 when Owner Bill Adams partnered with his wife, Jimmie Ann, and leased a pre-owned coach and began charters for local banks offering tour and travel adventures for its clients
Motor Coach Industries (MCI), a U.S. subsidiary of NFI Group Inc., delivered two brand-new 2019 J4500s to Lawrenceburg, Tenn.’s First Class Charter.
First Class started in 2007 when Owner Bill Adams partnered with his wife, Jimmie Ann, and leased a pre-owned coach and began charters for local banks offering tour and travel adventures for its clients. As First Class’ reputation for quality service and well-trained, personable drivers grew, business took off. By 2014, First Class started buying new coaches to elevate its reputation even further.
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Each of First Class’s new MCI J4500 coaches feature tasteful interiors with such amenities as reclining seats, in-motion satellite television, 110-volt outlets, and backup cameras.
The company specializes in charter bus and group and senior travel, serving tour and school groups, church and corporate events, family reunions, and of course military clients. First Class is a member of the Tennessee Motorcoach Association, the Alabama Motorcoach Association, United Motorcoach Association, and the American Bus Association.
Premiums remain elevated. Underwriting scrutiny is intense. And claims costs continue to rise at historic levels. Behind those numbers lies a complex mix of legal, medical, and cultural forces reshaping the commercial landscape.
The company said it has remained the most widely purchased model in the new coach market across the US and Canada, according to historical data from the Motorcoach Builders Survey conducted by the American Bus Association
A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.
The company's flagship H3-45 is also the best-selling 45-foot motorcoach in North America, according to vehicle registration data from S&P Global Mobility (Polk).
METRO’s Executive Editor Alex Roman spoke with Mueller about the opening event, the company’s progress since launching in late 2022, and the road ahead.
METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.
The new facility, spanning more than 43,000 square feet, includes pre-delivery inspection, a large repair, maintenance, and service center, an administrative building, and a dedicated training and delivery center for customers and service partners.
