METRO Magazine Logo
MenuMENU
SearchSEARCH

Cubic wins $454M Chicago open payment system contract

Company will transition the agency from its current agency-issued fare media to an open payment system where customers can use their existing credit or debit cards as a ticket, bringing the retail experience to transit ticketing.

November 17, 2011
3 min to read


Cubic Transportation Systems, a business unit of San Diego-based Cubic Corp., has been selected for contract award by the Chicago Transit Authority (CTA) to integrate, deliver, operate and maintain the agency’s next-generation open payments system that will accept bank cards and, ultimately, mobile phone payments. 

The contract has an estimated value of $454 million, making it the largest automated fare collection contract ever placed in North America, according to a company statement. Cubic will operate and maintain the entire system, resulting in an overall 12-year partnership between Cubic and the CTA.

Ad Loading...

To create the CTA Open Standards Fare System (OSFS), Cubic will transition the agency from its current agency-issued fare media to an open payment system where customers can use their existing credit or debit cards as a ticket, bringing the retail experience to transit ticketing. Like most transit agencies today, the CTA operates a “closed loop” fare collection system, selling its own magnetic tickets and smart cards that can be used only on CTA and Pace.

Riders without credit or debit cards will be issued reloadable prepaid debit cards that can be used for everyday purchases and CTA rides.

“The CTA is taking a revolutionary approach that will transform travel for the more than 1.6 million rides citizens take each day on the CTA to get to their jobs, schools and other destinations,” said Richard Wunderle, senior vice president and general manager of Cubic Transportation Systems North America.

Cubic will be the systems integrator and services provider, leading a team that will also include First Data Corporation, Carolyn Grisko & Associates, Americaneagle.com, Bank of America and Bank of America Merchant Services.

“In taking this action, the Chicago Transit Authority will upgrade its fare equipment, save additional money over time, improve the customer experience, grow ridership and keep abreast of rapidly-changing technology. It’s a major step forward, and we and our partners are eager to begin,” said Cubic Transportation Systems vice president John Satterfield.

Ad Loading...

Cubic is the transit industry’s leading provider of revenue management and business information systems and services. The CTA — which has been a Cubic customer since 1993 when Cubic was awarded the contract to deliver Chicago’s current system — is among major customers that include London, Washington, D.C., San Francisco Bay Area, Atlanta, Miami/South Florida, Los Angeles, New York/New Jersey, Brisbane, Sydney and Vancouver.

The contract award culminates the CTA’s competitive procurement that included several major competitors in the transit industry. Cubic expects to execute the contract in the near future.

The estimated contract value of $454 million is made up of both fixed and variable revenue components. The payments under the contract will begin when the commercial service status of the system is achieved, which is expected to be within the first two years of the contract. The company will not likely recognize revenues from the contract until that milestone is reached.

More Bus

Busby Alex RomanSeptember 11, 2026

New York MTA Plans Largest Bus Fleet Upgrade in More Than a Decade

The agency is seeking manufacturers for 650 new CNG buses to replace aging vehicles, improve reliability, and advance its broader fleet modernization strategy.

Read More →
How BAE Systems Electrifies Transit Fleets
Zero Emissionsby Alex RomanSeptember 10, 2026

Building a Flexible Path to Transit Electrification

John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.

Read More →
Bus Tech Talk: Transit Tech Training...What's Changed?
Busby Alex RomanSeptember 4, 2026

Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve

LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.

Read More →
Ad Loading...
RIPTA, APTA, and federal officials at the launch of the agency's new Frontrunner vehicles
Technologyby Alex RomanSeptember 4, 2026

Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More

In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.

Read More →
Holly Arnold
Managementby Alex RomanSeptember 2, 2026

People Movement: Holly Arnold Joins Transdev and More

In this edition, we also cover recent appointments and announcements at Pace, CamTran, MCI, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
A man in a blue suit stands at a clear podium.
Busby Elora HaynesAugust 26, 2026

The High Cost of Transit Buses: Industry Leaders Look to Procurement Reform

Transit leaders and policymakers examine how standardized bus designs, streamlined procurement, and predictable funding could help agencies stretch budgets and deliver better service.

Read More →
Ad Loading...
Ray Melleady and industry leaders on Capitol Hill
Managementby Alex RomanAugust 24, 2026

The Business Voice Behind Public Transportation

As chair of APTA’s Business Members Board of Governors, Ray Melleady explains how more than 850 business members are partnering with transit agencies to advance funding, innovation, and industry-wide collaboration.

Read More →
METROspectives: The Overlooked Issues Holding Bus Operators Back
Managementby Alex RomanAugust 21, 2026

From Surviving to Thriving: Building Stronger Transportation Organizations

Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.

Read More →
Finding the Right Balance: Optimizing Transit Maintenance
ManagementAugust 14, 2026

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability

The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.

Read More →
Ad Loading...
AI Powers Bus Lane Enforcement
Technologyby Alex RomanAugust 12, 2026

LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement

The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.

Read More →