DALLAS — Dallas Area Rapid Transit’s measurements of on-time performance and telephone waiting times in December and January were better than the previous two months, following a switch in contractors last October, according to The Dallas Morning News.
Nearly 90% of rides have been on time in January, about 97% of phone calls on the reservation line have been answered within three minutes and more than 91% of calls to the “Where’s My Ride?” line met the three-minute standard. For the full story, click here.