NJ Transit expands MyBus Now program

First launched in fall 2012 as a pilot program serving Trenton-area bus customers, the system uses “smart bus” technology to provide customers with access to real-time bus arrival estimates to a specific bus stop within a 30-minute window.

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April 18, 2013

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New Jersey Transit (NJ Transit) announced the expansion of MyBus Now, the agency’s first real-time service information system for bus customers.

MyBus Now, which first launched in fall 2012 as a pilot program serving Trenton-area bus customers, uses “smart bus” technology to provide customers with access to real-time bus arrival estimates to a specific bus stop within a 30-minute window. Customers can access the information in three ways: from a desktop computer through njtransit.com, from a Web-enabled smartphone through the mobile version of njtransit.com and via SMS-text messaging directly to their cell phones.

Currently, the statewide agency is taking delivery of 1,145 new buses that are already equipped with smart bus technology provided by Clever Devices LTD. In addition, NJ Transit has procured additional smart bus platforms to retrofit the remaining buses in the agency’s fleet, including those on routes operated by private carriers under contract to NJ Transit.

The Clever Devices platform offers many operational and customer benefits, including automatic bus stop announcements, vehicle condition monitoring, passenger counting and real-time location reporting. The data provided through this technology will allow for greater efficiency in terms of scheduling, planning and maintenance of the NJ Transit bus network.

RELATED ARTICLE: Check out, "'Smart' Telematics Solutions Increase Efficiency, Affordability."

Topics:Clever Devices customer service New Jersey transit Bus

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