Over the next two years, hot spots will be added at all stations on the Market-Frankford and Broad Street Lines and at several additional locations on the Norristown High Speed Line.
Free Xfinity Wi-Fi service for Southeastern Pennsylvania Transportation Authority (SEPTA) customers is being expanded to stations throughout the transit system, including those used by subway, bus and trolley riders.
The initiative to make free Wi-Fi available to more riders builds on a partnership between SEPTA and Comcast that began with the launch of Xfinity Wi-Fi at Regional Rail stations, including Market East, Suburban, 30th Street, Temple University and University City.
Ad Loading...
Now, with Comcast's help, SEPTA is one of the first transportation agencies in the nation to provide Wi-Fi at its transit stations. This expansion initiative is launching with free Xfinity Wi-Fi access at the 69th Street Transportation Center, which thousands of SEPTA customers use each day to travel on the Market-Frankford Line and the Norristown High Speed Line, as well as buses and the Routes 101 and 102 Trolleys.
"This is another step in our ongoing effort to enhance the customer experience," said SEPTA GM Joseph M. Casey. "This partnership with Comcast gives our riders a high-quality amenity at no cost — to riders or SEPTA's bottom line."
Over the next two years, hot spots will be added at all stations on the Market-Frankford and Broad Street Lines and at several additional locations on the Norristown High Speed Line. There will also be expansion to stations along Regional Rail, including the addition of Xfinity Wi-Fi at Airport Line terminals.
The Xfinity Wi-Fi expansion announcement was accompanied by the launch of the official SEPTA App for iPhone, which offers users real-time travel updates and other related information. SEPTA's in-house IT professionals developed the App for iPhone and will continue working on improvements and enhancements for future versions.
The company partners with manufacturers such as Kiel Seating, Camira Fabric, and TSI Video, focusing on areas that directly impact both passenger experience and operational performance.
Erin Hockman will officially assume the role on May 7, as current CEO Amanda Wanke departs to take a leadership position with Metro Transit in the Twin Cities.
The survey showed that commute trips still make up the majority of ridership, with most riders boarding 2 to 3 days a week, reflecting hybrid work schedules. Two-thirds of Caltrain riders have access to a car, while 37% of Caltrain riders are considered low-income.
The plan outlines strategies to protect transit infrastructure from extreme weather, prioritize critical investments, and improve system reliability as climate risks intensify.
In this edition, we cover recent appointments and announcements at MCTS, Voith, and more, showcasing the individuals helping to shape the future of transportation.
Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.