MENU
SEARCHWill also oversee customer service, the call center and all dispatch services. There are currently 500,000 projected trips annually.
Veolia’s Ryan Larsen, president for its IntelliRide Division, announced it was awarded the company’s first state-wide Medicaid brokerage contract in Nebraska.
The contract is for a three-year term and includes a possible two-year extension. The contract is scheduled to take effect on May 1, 2014. Under the terms, Veolia will be the contract agent for state’s estimated 1,300 Medicaid providers and 125,000 Medicaid members, setting standards, and overseeing and verifying program compliance.
Veolia will also oversee customer service, the call center and all dispatch services. There are currently 500,000 projected trips annually.
“This is a great opportunity for Veolia,” said Larsen. “We are introducing new technology and processes in partnership with Ecolane, which will enable us to take service to a level that has not yet been achieved in a Medicaid brokerage contract. This will greatly improve the experience for customers and at the same time, allow us to utilize resources efficiently.”
Veolia will utilize Ecolane’s state-of-the-art technology for improved efficiency in the contract. Ecolane’s Demand Response Transportation software will be used for seamless reservation scheduling and dispatching.
Android-based mobile data terminals will enable dispatchers and drivers to work together to deliver more service with added efficiency and safety compliance. The technology also provides a self-service Web interface allowing customers to book on line. Customers may also elect to receive text messages informing them of their vehicle arrival time.
Veolia scored nearly double the incumbent’s score earning a nearly perfect score in the award process. The company’s management of Medicaid focuses on great customer service, adherence to compliance of CMS requirements and a commitment to providing service to eligible recipients, according to the company.
Additionally, Veolia entered into an agreement with Metro Transit in Omaha to repurpose space in the transit facility with a focus toward continued transit coordination in the future reinforcing Veolia IntelliRide’s Smart Mobility Management approach.
In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.
Read More →
Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.
Read More →
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
Read More →
Step inside AMF Bruns of America’s 41,000-square-foot facility in Stow, Ohio, where expanded manufacturing capacity, modernized operations, and a focus on next-generation mobility solutions are shaping the company’s growth in accessible transportation.
Read More →
With expanded production space, local investment, and a growing workforce, AMF Bruns is scaling its U.S. presence. Here’s an exclusive look inside the new Stow, Ohio, HQ.
Read More →
The station was rebuilt as part of SEPTA’s Station Accessibility Program, making it fully ADA accessible with new elevators, ramps, and high-level platforms.
Read More →
Nadine S. Lee, who has served as president/CEO since July 2021, said the decision comes after careful reflection on the agency’s progress and its path forward.
Read More →
What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.
Read More →
The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.
Read More →
See how leading agencies integrate eligibility, operations, staffing, and rider access to protect service and public dollars.
Read More →
