Virginia Railway taps GlobeSherpa for mobile ticketing
When the new ticket system launches, customers will be able to purchase and use commuter rail tickets with just a few clicks on their smartphone.

jpmueller99

jpmueller99
The Virginia Railway Express (VRE), a joint project of the Northern Virginia Transportation Commission and the Potomac and Rappahannock Transportation Commission, selected GlobeSherpa to provide a complete, end-to-end mobile phone ticketing software system for VRE riders.
When the new ticket system launches, VRE customers will be able to purchase and use VRE commuter rail tickets with just a few clicks on their smartphone.
GlobeSherpa was chosen from over 15 qualified vendors and after a lengthy competitive procurement and evaluation process.
"We wanted to give our customers a secure and convenient way of purchasing and validating VRE tickets and we believe GlobeSherpa's mobile ticketing system will be a tremendous leap forward for our riders," said Doug Allen, CEO at VRE. "Mobile ticketing technologies can reduce the cost of fare collection, help optimize operations, and improve the rider experience and we're pleased to get this project going."
VRE will be using GlobeSherpa's end-to-end mobile ticketing and fare collection platform that includes:
A rider application and eCommerce website for fast purchase and easy use of mobile tickets by VRE riders.
A fare inspector application to quickly authenticate and verify tickets.
A sophisticated transaction and operations management system back-office analytics software that allows VRE operations staff to manage the system through an easy-to-use, yet robust, cloud-based dashboard.
Through the app, all VRE fares will be available for purchase including Single Ride, Ten Trip, Five Day, and Monthly Passes. Riders will be able to purchase tickets for any origin or destination and pay with either a debit or credit card. Tickets are sent to users' phones in the form of a secure, animated electronic ticket that can be validated visually by conductors, or scanned by a conductor's handheld device using an encrypted barcode that will verify that the ticket is valid.
The mobile ticketing system will be designed to provide interoperability with regional partner fare products, including WMATA's SmartBenefits functionality and eventually include support for the New Electronic Payments Program.
The VRE mobile ticketing app will be available for download from an app store at no cost. The system is expected to become generally available in 2015.
More Management

METRO Opens Submissions for 2026 Motorcoach Awards
Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.
Read More →
New York MTA Advances Final Contract for Second Avenue Subway Expansion
Contract Four is the largest in the Second Avenue Subway Phase 2 project and includes construction of station infrastructure, tracks, and signals for the subway expansion, MTA officials said. Work on Contract Four will begin in 2027.
Read More →
Transit Agencies Highlight Safety Gains at National Summit
Leaders from 15 major transit systems shared crime-reduction results and safety initiatives while discussing the role of continued federal support.
Read More →
NITA Names New Leadership, Expands Reduced-Fare Program at First Board Meeting
The new regional transit authority appointed its first board chair and interim executive director while extending reduced fares across CTA, Metra, and Pace for eligible riders.
Read More →
Beyond the Checklist: A Structured Approach to Transit Maintenance
Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.
Read More →
APTA 2026 Nominating Committee Selects Leadership Slate, Names Chair and Vice Chair Nominees
Leadership changes will help shape the association’s priorities and its representation of the transportation industry during the 2026–2027 term.
Read More →
DART Launches Major Security, Fare Enforcement Initiative
The 90-day demonstration will deploy coordinated security teams at five light rail stations while testing controlled access and gathering data to guide future investments.
Read More →Advancing Fare Collection Through Technology and Innovation
Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.
Read More →
Game Day in Motion: Moving Millions During the 2026 World Cup
Between packed transit stations and team motorcoaches, see how agencies and operators across North America tackled the transportation demands of the 2026 FIFA World Cup.
Read More →
Surface Transportation Extension Averts Shutdown, Leaves Transit Funding Gap
The stopgap keeps federal transportation programs moving, but missing advance funding could complicate the transit and rail projects agencies are planning next.
Read More →
