METRO Magazine Logo
MenuMENU
SearchSEARCH

Masabi to deliver account-based fare system to Rochester, NY agency

Will allow riders to control a single mobility account and ride across the RTS system seamlessly.

October 25, 2018
Masabi to deliver account-based fare system to Rochester, NY agency

Masabi has been selected by the Regional Transit Service in Rochester, N.Y., to deliver its next-generation fare collection system. Photo: RTS/Facebook

2 min to read


Masabi has been selected by the Regional Transit Service in Rochester, N.Y., to deliver its next-generation fare collection system. Photo: RTS/Facebook

Masabi has been selected by the Regional Transit Service (RTS) in Rochester, N.Y., to deliver its next-generation fare collection system utilizing Justride, its account-based full fare collection system.

The ticketing platform will allow riders to control a single mobility account and ride across the RTS system seamlessly, tapping their mobile phones, smartcards, student IDs, or printed barcodes to travel. The platform will be integrated into the existing RTS “Where’s My Bus?” App using the Justride SDK so riders can plan their journeys, pay their fares, and connect to new modes of transit.

The platform will include mobile ticketing and stored-value wallets embedded within the existing RTS “Where’s My Bus?” App, as well as agency branded smartcards, all tied together by seamless mobile and web-based account management. Justride will replace a significant portion of existing fare media, which will help reduce the total cost of fare collection for RTS.

Riders will be able to pre-purchase passes on their phones, or add money to their stored-value account and simply tap their mobile app or smartcard on the farebox when boarding the bus. The latter will allow customers to ride the RTS system without having to select their fare in advance. Instead, Justride automatically calculates and deducts the correct fare from riders’ accounts, applying best-fare policies where appropriate. The system will also allow those without smartphones and bank accounts to purchase fares conveniently using Ticket Vending Machines (TVMs), supplying printed barcodes or smartcards.

As part of the deployment onboard, Masabi fare validators will be installed across the entire RTS bus fleet in Monroe County. These validators are designed to read 2D barcode, printed or displayed on screen, NFC, smartcards and will offer an upgrade path to contactless EMV bank cards.

More Technology

Luminator Charts a New Digital Path
Technologyby Alex RomanSeptember 14, 2026

From Hardware to Digital Partner: Luminator Charts Its Next Chapter

CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.

Read More →
From Checklists to Better Outcomes
TechnologySeptember 11, 2026

Beyond the Checklist: A Structured Approach to Transit Maintenance

Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.

Read More →
An NJ TRANSIT bus.
Technologyby StaffSeptember 11, 2026

NJ TRANSIT Advances Bus Technology Upgrades Across Statewide Fleet

More than 1,500 buses now feature upgraded technology designed to improve arrival predictions and provide free Wi-Fi, with deployment expected to reach nearly 2,000 buses by the end of 2026.

Read More →
Ad Loading...
How BAE Systems Electrifies Transit Fleets
Zero Emissionsby Alex RomanSeptember 10, 2026

Building a Flexible Path to Transit Electrification

John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technologyby Alex RomanSeptember 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
A computer-generated illustration of a transit bus outlined in blue on a black background with random red spots and blue spots.
SponsoredSeptember 8, 2026

From Legacy Silos to Conversational Intelligence

What if transit leaders could ask any operational question and get a trusted answer in seconds? Conversational AI is transforming how agencies use their data.

Read More →
Ad Loading...
Federal Funding Advances rail and autonomous vehicles
Technologyby Alex RomanSeptember 4, 2026

USDOT Announces Rail Vehicle Replacement Grants, Chattanooga AV Shuttle Funding

More than $191 million in federal funding will help three transit agencies replace aging rail vehicles and support a new autonomous shuttle service in Chattanooga.

Read More →
Bus Tech Talk: Transit Tech Training...What's Changed?
Busby Alex RomanSeptember 4, 2026

Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve

LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.

Read More →
RIPTA, APTA, and federal officials at the launch of the agency's new Frontrunner vehicles
Technologyby Alex RomanSeptember 4, 2026

Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More

In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
Designing Stations Around the Passenger
RailSeptember 2, 2026

Why Simulating Pedestrian Movement Has Become Essential for Modern Rail Stations

Pedestrian microsimulation is helping rail planners identify bottlenecks, test station designs, and prepare complex transit hubs for growing passenger volumes.

Read More →