MV to operate Fla. paratransit service

Under the terms of the contract, MV will manage operations, training, customer service, scheduling and dispatch and will partner with the Jacksonville Transit Authority on maintenance activities

Staff Writer・Editorial

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September 16, 2013

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MV Transportation Inc. was selected to operate the Jacksonville Transit Authority’s (JTA) paratransit service.

Awarded by the JTA board of directors, the contract covers a base period of five years with two additional two-year renewal options.

Under the terms of the contract, MV will manage operations, training, customer service, scheduling and dispatch and will partner with the JTA on maintenance activities. The paratransit service will be provided using a client-furnished fleet of 83 vehicles and MV will implement Smart Alert Messenger technology, a reporting system that will track the on-time performance of the paratransit vehicles in real-time.

MV will employ approximately 80 professional operators and staff, as well as partner with three local disadvantaged business enterprise companies to run the transit operation.

Founded in 1975, MV Transportation currently operates seven transit contracts in Florida.

Topics:DBE Jacksonville Transportation Authority MV Transportation Paratransit

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