METRO Magazine Logo
MenuMENU
SearchSEARCH

TfL’s free open data boosts London's economy by up to $170M a year

More than 600 apps are now being powered specifically using TfL's open data feeds used by 42% of Londoners.

October 25, 2017
TfL’s free open data boosts London's economy by up to $170M a year

For almost ten years, Transport for London, has been releasing a significant amount of data — timetables, service status and disruption information — in an open format for anyone to use, free of charge. Photo: Transport for London

3 min to read


For almost ten years, Transport for London, has been releasing a significant amount of data — timetables, service status and disruption information — in an open format for anyone to use, free of charge. Photo: Transport for London

The provision of free, accurate and real-time open data by Transport for London is helping London's economy by up to £130m ($172 million) a year, new research reveals.

The research, commissioned by TfL and conducted by Deloitte, shows that by providing open data to developers, TfL is improving journeys, saving people time, supporting innovation and creating jobs.

"It's been estimated that by using open data effectively, 629 million hours of unnecessary waiting time could be saved on the EU's roads and energy consumption could be reduced by 16 percent."

- Jeni Tennison, CEO,Open Data Institute

For almost ten years, the transportation network has been releasing a significant amount of data — timetables, service status and disruption information — in an open format for anyone to use, free of charge. This allows developers and partners to bring new products and services to market more quickly, and therefore extend the reach of TfL's own information channels within stations, at bus stops and online.

TfL has worked with a wide range of professional and amateur developers, ranging from start-ups to global innovators, to deliver new products in the form that customers want. This has led to more than 600 apps now being powered specifically using TfL's open data feeds, used by 42% of Londoners.

Ad Loading...

The report found that TfL's data provides the following benefits:

Saved time for passengers. TfL's open data allows customers to plan journeys more accurately using apps with real-time information and advice on how to adjust their routes. This provides greater certainty on when the next bus/Tube will arrive and saves time - estimated at between £70m ($93M) and £90m ($120M) per year.

Better information to plan journeys, travel more easily and take more journeys. Customers can use apps to better plan journeys, enabling them to use TfL services more regularly and access other services. Conservatively, the value of these journeys is estimated at up to £20m ($27M) per year.

Creating commercial opportunities for third party developers. A wide range of companies now use TfL's open data commercially to help generate revenue, many of whom are based in London. Having free and up-to-date access to this data increases the 'Gross Value Add' (analogous to GDP) that these companies contribute to the London economy, both directly and across the supply chain and wider economy, of between £12m ($16M) and £15m ($20M) per year.

  Leveraging value and savings from partnerships with major customer facing technology platform owners. TfL receives back significant data on areas it does not itself collect data (e.g. crowdsourced traffic data). This allows TfL to get an even better understanding of journeys in London and improve its operations.

"Open data is changing our everyday lives and how organisations like TfL work," said Jeni Tennison, CEO at the Open Data Institute. "In fact, data is becoming as important as other types of infrastructure, such as roads and electricity, which means building strong data infrastructure is vital to economic growth and wellbeing."

The provision of open data forms a key part of TfL's wider customer information strategy of providing more helpful, real-time information using new technology and innovation, to improve journeys. Other initiatives already in place include using Twitter travel alerts for service updates, the new 'TravelBot' Facebook Messenger tool that provides direct answers to travel queries on Tube, rail and bus services, and equipping staff with smart phones and tablets to help customers with their journeys.

Earlier this year, TfL also hosted a digital accessibility summit to bring together digital innovators and accessibility stakeholders to discuss how technology can help our customers get around. The summit has led to a number of developers now working proactively with TfL to improve how accessibility information, such as step-free access at stations and whether bus stops are correctly reflected as accessible or inaccessible to wheelchair users, is made available through apps and on websites.


More Management

A Community Transit Swift Articulated Bus
Busby StaffApril 23, 2026

City of Everett, Community Transit Advance Transit Consolidation Effort

In the coming months, the parties will develop an interlocal agreement for the city’s annexation into Community Transit’s district. The proposal will be considered by the Everett City Council and the Community Transit board this fall, said officials.

Read More →
A Chicago Transit Authority 7000-series railcar at a snowy station.
Managementby StaffApril 23, 2026

CTA To Upgrade 28 Stations, 14 Bus Turnarounds Under Expanded Improvement Program

A $6.5 million investment will bring station improvements, rider-friendly features, and workforce opportunities as CTA prioritizes safer, more welcoming transit spaces.

Read More →
Diane Cowin, AECOM’s transit market leader for the Americas.
Managementby Alex RomanApril 22, 2026

From Collaboration to Innovation: Diane Cowin on What’s Next for Transit

In this Consultant Roundtable, AECOM’s transit market leader for the Americas discusses how agencies can align teams, manage complexity, and prepare for the next generation of transit infrastructure and service delivery.

Read More →
Ad Loading...
A blue and white graphic with text reading "New Bill to Strengthen America's Transit Workforce."
Managementby News/Media ReleaseApril 22, 2026

New Bill Aims to Strengthen America’s Transit Workforce

Legislation would expand funding for training, apprenticeships, and workforce development as agencies face staffing shortages and evolving technology demands.

Read More →
Nashville SC mascot poses in front of a purple WeGo Transit bus.
Managementby Elora HaynesApril 22, 2026

Transit Takes Sports Fans Where They Want To Go

In this photo gallery, see how transit agencies and sports teams collaborate to move fans efficiently and enhance the game day experience.

Read More →
An Amtrak Acela train at New York Penn Station
Managementby StaffApril 21, 2026

USDOT Announces $6.7B for Northeast Corridor, Nationwide Rail Upgrades

Under Secretary Duffy, the grant program’s revamped criteria will prioritize safety; the American family; and workforce development, job quality, and wealth creation, according to a press release.

Read More →
Ad Loading...
A group of people pose for a picture outside.
Managementby Staff and News ReportsApril 20, 2026

WeGo Journey Pass Enrollment Reached 10,000 in April

Nashville’s fare-free, income-based transit pilot hits a major milestone, expanding access and reshaping daily mobility for thousands of riders.

Read More →
A photo of a San Antonio VIA Metropolitan Transit zero-emission bus.
Busby Staff and News ReportsApril 20, 2026

Recovery and Risk Define the Transit Bus Market in 2025

A 5% rise in deliveries and a surge in zero-emission buses signaled progress in 2025, but high costs, long lead times, and shifting funding priorities continue to cloud the outlook.

Read More →
People Movement for April, 17, 2026
Managementby StaffApril 17, 2026

People Movement: New NTSB Vice Chair, HDR, and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
Ad Loading...
A picture of a San Diego MTS railcar and bus at a transit station.
Managementby StaffApril 17, 2026

San Diego Transit Agencies Propose Fare Hike to Close Budget Gaps

The agencies, San Diego MTS and NCTD - San Diego Railroad, which share a fare system (PRONTO), proposed the changes to help address their respective financial sustainability strategies.

Read More →