August 26, 2013

Chicago RTA to send Ventra cards to paratransit customers

Chicago’s Regional Transportation Authority (RTA) will begin sending new Ventra permits to reduced fare, ride free and ADA paratransit customers next month.

The selected customers will automatically receive a new Ventra permit for use on the Chicago Transit Authority (CTA), Metra and Pace. All customers should receive their new permits by the end of November.

The new Ventra permit has no fees for transit use, though a $5 monthly transit account dormancy fee will apply to reduced fare and ADA paratransit customers who do not use their Ventra Transit Account for 18 consecutive months. CTA and Pace fares will remain the same and cash will still be accepted on CTA and Pace buses.

In June, the RTA mailed more than 550,000 reduced fare, ride free and ADA paratransit customers mailers about the transition to Ventra.

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