News and stories by Janna Starcic

Janna Starcic

Executive Editor, METRO Magazine

HART Focuses on the Future with High-Tech Initiatives, Ridership Strategies

HART Focuses on the Future with High-Tech Initiatives, Ridership Strategies

May 7, 2018

Earlier this year, the transit agency, May Mobility, and the City of Tampa showcased autonomous vehicle technology on Downtown Tampa city streets.

Q&A with UMA President/CEO Stacy Tetschner

Q&A with UMA President/CEO Stacy Tetschner

December 28, 2017

He joined the association following 25 years at the National Speakers Association where he served as CEO for the past 18 years. Beyond his role leading NSA, Tetschner is an active member of the American Society of Association Executives 

Can Public Transportation Save the World from Climate Change?

Can Public Transportation Save the World from Climate Change?

September 26, 2017

How public transportation figures into cities’ and states’ climate change commitments, even after the U.S. announces its withdrawal from the Paris Climate Accord.

Florida’s Brightline to Boost Intercity Train Travel

Florida’s Brightline to Boost Intercity Train Travel

June 12, 2017

The first phase of the express passenger rail service, costing more than $1 billion, will connect the region’s main Central Business Districts of Miami, Fort Lauderdale, and West Palm Beach, while Phase 2 will connect Orlando.

BRT Focus: Orange County Transportation Authority - Orange, Calif.

BRT Focus: Orange County Transportation Authority - Orange, Calif.

April 13, 2017

The agency's two limited-stop routes offer more frequent service and faster commute times along two of the County's busiest transit corridors.

Jacksonville Works to Provide Quality Service, While Delivering Diverse Project Portfolio

Jacksonville Works to Provide Quality Service, While Delivering Diverse Project Portfolio

September 15, 2016

Recently lauded by APTA as a top transit system, the Florida-based agency has numerous capital projects in the works, including a multimodal hub, a roadway and mobility corridors program, BRT, automated monorail updates, and improvements to the local ferry service.

Q&A: Charlotte Area Transit System CEO Lewis

Q&A: Charlotte Area Transit System CEO Lewis

May 16, 2016

Lewis is leading the agency through a significant stage of growth to construct the LYNX Blue Line Light Rail Extension and advance the CityLYNX Gold Line Phase 2 streetcar through final design and into construction.

Can Courtesy Campaigns Curb the 'Trashing' of Transit?

Can Courtesy Campaigns Curb the 'Trashing' of Transit?

June 30, 2015

It drives me nuts when people litter. One of my biggest pet peeves is when people throw trash out of their car windows while they’re driving. I’m always tempted to honk my horn when I see drivers slyly ditching cigarette butts through their open window. Listen up, people. We see you!

How transit agencies can manage the 'blizzard' of negativity on Twitter

How transit agencies can manage the 'blizzard' of negativity on Twitter

April 28, 2015

Agencies that use Twitter to respond to users’ complaints or answer questions get more positive Twitter reaction and more civil discourse online, according to Lisa Schweitzer the author of a recent study analyzing tweets of public transit agencies. “It’s about the marketing potential of social media — a lot of public transit agencies are simply tweeting their problems to the world by blasting out late service announcements. That’s not a good use of Twitter,” she says. “Transit agencies can influence the tone of the discussion by interacting with patrons online,” Schweitzer explains. “It gives people something to respond to, and it reminds people that somebody is listening.”

8 Resolutions to Help Better Your Bus Business

8 Resolutions to Help Better Your Bus Business

January 16, 2015

Usually by early January, I will hopefully have taken down the last of our holiday decorations and eaten or given away the remaining sweets that have become a part of my regular diet during the month of December. Then, of course like most people, I’ll think about ways I want to improve myself for the coming year. Whether it be exercising more (walking from the parking lot to my office doesn’t count), eating less ice cream or managing my email better. The latter practice alone would help improve my efficiency at work immensely. I’m sure you probably feel the same way.

Sonoma County Strengthens Commitment to CNG with New Fleet

Sonoma County Strengthens Commitment to CNG with New Fleet

September 24, 2014

With intercity routes forming the core of the agency's route network, the new fleet features high-back reclining seats and Wi-Fi.

2014 Paratransit Survey: Ridership Sees Steady Increase, Travel Training on the Rise

2014 Paratransit Survey: Ridership Sees Steady Increase, Travel Training on the Rise

September 24, 2014 Sixty-six percent of operators cited an increase in rides delivered, with an average of 13% reported. More than one-half tap travel training programs to help alleviate demand on fixed-route, while only 16% use taxis to supplement fleets.
Enhancing Paratransit Operator Customer Service Skills

Enhancing Paratransit Operator Customer Service Skills

August 19, 2013 Providing good customer service in a paratransit environment is about understanding and respecting people with disabilities as people and customers first. Bringing in the customer’s perspective by including customers with disabilities on panels or advisory boards is a recommended practice.

Are public tweetings in your future?

March 9, 2011 What if you set up a meeting to get public comments on your transit system’s proposed fare increase or service changes and nobody came? I’m sure that’s the case for many transit systems. What if there was a way to reach out to your customers directly without all the hassle that goes into a public meeting?

Can the U.S. remain a competitive world power without high-speed rail?

February 9, 2011 High-speed rail projects and the money needed to pay for them have been eliciting strong reactions from all sides. Tuesday's announcement of the Obama Administration’s plan to spend $53 billion over the next six years on rail infrastructure projects produced a flurry of responses, some praising the plan — others deriding it.

Quiet, the audience is listening!

January 6, 2011 I love going to the movies! Despite the high cost for tickets, and the ridiculous amount they charge you for concession stand items (I always bring a stash of Red Vines in my purse), I still love the whole experience of it — sitting in the dark watching the story unfold on the screen. From time to time, other things fill the theater — like unwanted noise.
Calling on Your Customers to 'Buy Local for Transit'

Calling on Your Customers to 'Buy Local for Transit'

November 22, 2010 Community Transit based in Snohomish, Wash., launched its Buy Local for Transit campaign Thursday, a long-term effort designed to encourage people to shop in their communities, strengthening local businesses and increasing local tax revenues, which supports public transportation. Community Transit gets a majority of its funding from a voter-approved 0.9 percent sales tax within its service district. For 2010, 56 percent of its budget is funded through sales tax, with the remainder being made

What hath Christie wrought?

October 8, 2010 I know I’m not the only one upset about the news that New Jersey Governor Chris Christie has killed the New Jersey-to-New York tunnel project — the ARC (Access to the Region’s Core) — as it is known. To me, this project represented a huge step forward in the rebuilding of America’s transportation infrastructure. The current tunnel beneath the Hudson was built 100 years ago; do we really need to wait any longer to build another?

Making driver protection a priority

August 13, 2010 Tom Bregg was a bus operator for the Edmonton Transit System (ETS) in Alberta for 33 years when he was savagely beaten on Dec. 3, 2009 by a passenger, who argued with him over a fare dispute. Bregg is now permanently blind in his left eye and may never drive again, the Edmonton Journal reported.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close