Bolt Bus finding success in Pacific Northwest

The commuter coach system has been running between Portland, Seattle, Bellingham and Vancouver since 2012 and added Portland to Albany and Eugene late in 2013.

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Chinatown bus stop fumes, noise makes life 'unbearable' for tenant

For the past year-and-a-half, exhaust fumes have blackened Talia Billig’s window and honking, slamming and customer’s conversations have forced her to sleep with three white noise devices, according to the report.

PATCO, SEPTA working toward fare compatibility

After SEPTA switches to its long-awaited electronic Key "smart card" fare-payment system this year, PATCO cards will be compatible with the SEPTA system, as long as the user registers its PATCO card with the agency, which will permit SEPTA to identify the user and bill PATCO for the trip.

TTC unveils 2015 'Customer Charter'

Now in its third year, the charter is designed to track promises and improvements that benefit customers, while holding TTC’s management to account if promises are not kept. The progress against these commitments is reported to the TTC board quarterly and posted on the agency’s website.

First Transit wins 3 paratransit contracts

Company will provide services in San Mateo, Calif. and Broward County and Palm Beach County, Fla.

N.Y. MTA stand by Staten Island paratransit services

Addressing complaints brought up by several customers and Marybeth Melendez, the former democratic hopeful for State Assembly who uses the service regularly, an MTA spokesman said complaints against Staten Island car services, which address 30% of Staten Island intra-borough trips, have remained relatively flat.

Md. MTA paratransit riders file suit

Users are routinely picked up and dropped off late for critical medical appointments by MTA's mobility/paratransit service, according to the lawsuit.

Hampton Roads to rebuild buses, buy vintage trolleys

The 28 existing buses will be sent to a Tavares, Fla.-based Coach Crafters, where numerous components will be replaced including engines, transmissions, seats, air springs, doors and heating and air conditioning systems.

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