News Tagged With: real-time-train-arrival-countdown-clocks
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January 30, 2013

MBTA riders happier with train countdown signs

Hundreds of surveyed riders that had been polled the day before the signs were installed were more optimistic about how long trains would take to arrive and seemed to be more satisfied with the train’s performance. The survey is part of a larger effort to gather customer experience data.


August 15, 2012

MBTA debuts rail countdown signs

The arrival times appear on LED signs that have hung above platforms and in station lobbies since 2007, but that until now have displayed only the date, time, and announcements.


April 14, 2010

N.Y. MTA expands real-time arrival info to Brooklyn

The Public Address Customer Information Screen (PA/CIS) system is a major component of the MTA's effort to upgrade customer communications across its entire network.


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