January 10, 2011
Both systems are customizable and free of charge, with standard text messaging rates still applying.
October 26, 2010
Based on a system of bus stop ID numbers — unique five-digit numbers the agency has assigned to each of its bus stops — My Bus enables customers who have cell phones with SMS (text messaging) capabilities to receive bus schedule information for a specific stop directly to their phones.
November 30, 2009
Campaign is expected to reduce the nearly 2,000 bus status and route inquiries received daily, reducing total call center volume by as much as 25 percent.
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Hazard Analysis: The Practice of Using Cell Phones While Operating a Transit Vehicle Examining system safety principles, available information in the public domain, recent transit incidents and policies.
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