June 15, 2011
Purchasing a larger van to accommodate more riders with wheelchairs and paying close attention to customer feedback are two actions the Regional Bus Authority is taking to improve its complementary service.
November 8, 2010
The Charter promises that GO Transit will be on time, take safety seriously, keep customers informed, provide a comfortable experience and be quick and courteous. It was developed following extensive consultation with customers, employees and focus groups.
January 29, 2010
Improvements include the formation of an advisory panel, adding a trip planner and Metropass vending machines, and SMS capability at all streetcar stops.
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Hazard Analysis: The Practice of Using Cell Phones While Operating a Transit Vehicle Examining system safety principles, available information in the public domain, recent transit incidents and policies.
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